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TS_146381903-Newcomer
3-Newcomer
Oct 11, 2026 4:52 PM UTC
Question

Mathcad prime won’t open and keeps trying to get me download the free trial

I have been using mathcad prime on my computer for engineering. Starting about a week ago, whenever I try to open the app, it opens a webpage to download the free trial. I have tried upgrading the app, uninstalling and reinstalling, neither of these have worked. The app still shows on the bottom bar but will not actually display the window. I am running matched for windows. What should I do?

1 reply

vnamboodheriCommunity Manager
Community Moderator
Oct 16, 2026 5:29 AM UTC

Hi ​@TS_14638190, 

Thank you for your question. 

Your post has not yet received any response. I am replying to raise awareness. Hopefully, another community member will be able to help.

Also, feel free to add any additional information you think might be relevant. It sometimes helps to have screenshots to better understand what you are trying to do.

Thanks,
Vivek N
Community Moderation Team.

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