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J
JO_93038211-Visitor
1-Visitor
December 27, 2021
Question

O Mathcad não instala/ Mathcad is not installing

  • December 27, 2021
  • 1 reply
  • 1802 views

The software is not installing. It is showing the following error in the installation: "Some applications failed or cancelled. Click Information of failed application for details. " ; "Installation failed, refer to the installation log file for more information. You can Restart the application installs or click Exit to close the installer.";

How to install?

Translated with Google Translate

Translated by Corina Ionescu, Dec 27th 2021

 

O software não está instalando. Está apresentando o seguinte erro na instalação: "Some applications failed or cancelled. Click Information of failed application for details. " ; "Installation failed, refer to the instalation log file for more information. You can Restart the failed application installs or click Exit to close the installer.";
Como fazer para instalar?

1 reply

V
24-Ruby III
VladimirN24-Ruby III
24-Ruby III
December 27, 2021

1. Qual versão do programa você está tentando instalar?

2. Mostre uma captura de tela do erro que ocorre.

J
JO_93038211-VisitorAuthor
1-Visitor
December 28, 2021

1 - PTC MATHCAD PRIME 7.0.0.0

2 - 

JO_9303821_0-1640715346754.png 

JO_9303821_1-1640715412260.png

 

 

V
24-Ruby III
VladimirN24-Ruby III
24-Ruby III
December 28, 2021

Try the following:

  • First run "pim_installmgr_mathcad.exe" and when it gives "Error at 1%" after downloading files,
  • Go the path (in Windows 10): C:\Users\YourUsername\AppData\Roaming\PTC Download\MED-XXX-XX-XXX_X-X-X-X\ptcsh0\ ,
  • run "PrimeWixInstaller_64bit.msi" installation file.

P.S. And one more tip: https://community.ptc.com/t5/PTC-Mathcad-Installation/Error-quot-PTC-Installation-Assistant-has-stopped-working-quot/m-p/706416#M21

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