Reset Mathcad Prime 11 Student Edition license after hardware change

Hi, I have an active Mathcad Prime 11 Student Edition subscription (renewed 4/22/2026, Cleverbridge reference #538178314; original order #500660888). After a hardware replacement on my PC, my product code no longer activates, and the License Management portal shows no products on my account. Please reset my license so I can activate it on my current computer. Product code: MT110504EP0602-75BR-VDJB PTC account: nsmcguire1209@gmail.com Customer Number: 678730 Sales Order Number: 3544949 New Host ID (MAC address): [paste from getmac /v] Thank you, Noah McGuire