1-Visitor

Question

Unable to launch trial version

Forum|Forum|4 years ago
November 10, 2021
2 replies
915 views

Downloaded express. Set up account. Received PTC License Pack. Saved to hard drive. Mathcad will not start

Installation

24-Ruby III

1. What version of Windows OS are you using?

2. Try the following tips:

"Error "PTC Installation Assistant has stopped working" when running setup.exe for Mathcad Prime"": https://community.ptc.com/t5/PTC-Mathcad-Installation/Error-quot-PTC-Installation-Assistant-has-stopped-working-quot/m-p/706416#M21
"Error : Mathcad Configuration A problem was encountered during the MSI installation": https://community.ptc.com/t5/PTC-Mathcad-Installation/Error-Mathcad-Configuration-A-problem-was-encountered-during-the/m-p/715719#M283

16-Pearl

Hi @JW_10112400,

What is the error message you are receiving while launching Mathcad Prime?

Thanks,

Vipul