13-Aquamarine

Solved

PTC License Server for Creo Elements Direct Express dead/removed?

Forum|Forum|10 years ago
January 18, 2016
7 replies
22526 views

PTC,

Since more then 4 weeks the PTC License Server for Creo Elements Direct Express is dead/unavailable

See: See https://community.ptc.com/t5/System-Administration/Creo-Elements-Direct-Express-License-Server-does-nt-work/td-p/417278

Users of Creo Elements Direct Express are desperately asking for a response/official reponse.

Thanks for taking ownership for this issue.

Max

General

Best answer by MichaelSiegenth

I have news from the PTC Infrastructure team that they worked hard on the the problem in the last few weeks, but it is now fixed.

Max Kublin Please verify it

Sorry for the inconveniences.

Regards,

Michael

R

ryankelley

1-Visitor

Hi Max - I've moved this discussion into our PTC Creo Elements/Direct‌ product community, since the PTC Community Help‌ group is intended for discussions about the PTC Community website. Our team is still working on resolving this issue and will have an update towards the end of the week. Stay tuned.

M

MartinHanak

24-Ruby III

Hi,

I do not understand, why INNEO cannot contact PTC directly.

MH

M

MaxR.Kublin

Author

13-Aquamarine

Firstly, I contacted PTC - see comments of Ryan Kelly (PTC Comnunity Manager)

Secondly, there is *no* Support for CED Express - so there is no official way to contact PTC Support

Thirdly, as one of the developers of SolidDesigner, it is my personal engagement to help the CED Express Community

CED Express was created by CoCreate (before we were acquired by PTC) and the intent was to increase sales of the

Commercial Version of CED (aka SolidDesigner). It is quite obvious that CED Express users love the Software,

but do *not* buy a single seat of the commercial product.

As there is no business opportunity in sight, you should not expect that any Partner of PTC is jumping into the boat here.

It is solely up to PTC to decide about the future of CED Express.

T

tbröger

1-Visitor

I'm using CED Express, as so much of us, only for my hobby purposes for long time now.

It is a great piece of software and much thank's for that to PTC.

But it strikes me that PTC will some day shut down the free availability. Then all the constructions we made are useless.

So i'm forced to change to ViaCad 2d/3d by Punch! That's so sad, cause nothing is better than CED Express!!

Why couldn't PTC simply sell CED Express to us for a appropiate price, lets say 200Euro??? I think everybody who likes it is willing to pay for it.

But surely not 6000$ for private use only !!!!!!!!!!!

C

cfischer-2

1-Visitor

<It is solely up to PTC to decide about the future of CED Express>

...That's right, but the Roman Empire was once very large too. Competitors don't sleep and offers alternatives! Please take care PTC, otherwise there is no more growth!

A

asouthern

10-Marble

As an advocate and user professionally of PTC products, (ProE, WindChill) and evangelist about other PTC Products (MathCad & Creo Elements) I am aghast at the complete silence here.

Please PTC, tell us if you wish to wind it down so we can make alternative arrangements,

This ignoring the "Server Issues" is really causing me ill feeling.

R

ryankelley

1-Visitor

At the risk of sounding like a broken record, I'm still being told we're working resolving this connection issue at PTC. No indications from my end that anything is "winding down".

M

MichaelSiegenth