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danders23815-Moonstone
15-Moonstone
January 4, 2022
Question

Lengthen the time ideas and posts are archived - allow commenting for at least 4 years

  • January 4, 2022
  • 5 replies
  • 4071 views

Please allow new ideas to be commented on for at least 4 years.  Post that are not even 6 months old are already being archived and not being considered for incorporation into PTC products.

 

who else is a little put off by PTC's new archiving rules?

 

Pro/e user since 1992

    5 replies

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    S_Edgenear15-Moonstone
    15-Moonstone
    January 5, 2022

    There are good ideas that get in fact few votes, because most of Creo users do not come to the community foruns. I've been using PRo/E since version 17.0 and only recently (2 years) came to the community foruns or started making suggestions. Also, I think that the relevancy of suggestions should be balanced with the easy of implementation. Even if an ideia has few votes, but is quick to implement and doesn't need much time debugging should be considered. Reserve the most voted ideas before archiving for changes or improvements that require lots of development time (such as multi-threading Creo, good ideia, but lots of changes on the code base).

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      23-Emerald III
      StephenW23-Emerald III
      23-Emerald III
      January 12, 2022

      I am not so upset by the archiving of ideas. I am, however, very displeased with how few ideas get implemented, especially the ones that are just simple timesavers that are just missing. Simple improvements to everyday functions. There are so many simple ideas out there that would improve everyone's work.

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        23-Emerald III
        StephenW23-Emerald III
        23-Emerald III
        January 12, 2022

        But to be clear, I am hoping that this process will improve the participation of the product managers within PTC and will lead to more of these ideas being implemented.

        I can just imagine my boss coming to me and saying, "hey, we have 28,000 (or some other made up number) customer improvement requests, can you take a day and go thru them and let me know which ones make sense to implement?"

        There is no good way to accomplish the task without somehow making it manageable. Lets hope that this is a step in the right direction.

         

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          danders23815-MoonstoneAuthor
          15-Moonstone
          January 14, 2022

          Keeping the ideas opened an not archiving them will cut help cut down on the number of posts being generated long term.
          I keep finding idea posts where I too want to support it or think it's a good idea and now have to create another idea and the process starts over again.  This can't be beneficial to PTC long term.  They need to find a way to implement them quicker or risk losing customers.  Now that I starting to use other CAD systems I'm finding alot of things we are asking for have already been implemented in those packages.  Granted I'm still more easily able to create advance geometry in Creo for the time being.

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            23-Emerald III
            StephenW23-Emerald III
            23-Emerald III
            January 14, 2022

            It wasn't beneficial for PTC to ignore basic, customer requested improvements...long term or short term.

            What is important now, TODAY, is getting them to start devoting the resources needed to start implementing product ideas or, at the very least, engaging with the community on why an idea can not or will not be implemented. It is interesting sometimes when you get to discuss things and learn that something that may sound so simple is actually a huge programming mess and is so risky to implement that the risk vs reward is not worth it.

            They can not fix yesterday. We can encourage them to fix tomorrow.

             

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              S_Edgenear15-Moonstone
              15-Moonstone
              January 14, 2022

              For example, there are aparently simple suggestions to improve certain workflows (timesavers). One of them that I suggested aan year ago, was the possibility to select planes directly on the Coordsys, as is possible in NX, TopSolid 7, Catia, etc. It's a request not so complicated to implement from a programming resources point of view. PTC mightt anwser that there are workarounds, like creating an CSYS, and creating 3 planes offset at zero distance from each of the CSYS axis. So, we are not restricted in what we can do in Creo, but we are getting left behind in terms of time to do quick conceptual modeling, since we loose much more time to create those offset planes from a CSYS than users of other CAD packages. The ideia has merit, since reven SolidWorks 2022 has this as a new feature, ie, the possibility to select the sketch plane directly in any CSYS. There are lots of small suggestions (time saving feaures) that do not get feedback from PTC, nor votes from most of the forum viewers (most come to make new suggestions, and not to see what suggestions are already made to vote for them), but which seems that technical staff from other CAD packages monitor and implement it first in rival CAD packages. And here, this suggestion gets archived because of lack of votes. It's frustrating. I could give other examples of past suggestions, like "Parameter Groups" to be able to organize parameters in an easier way, instead of the Filters that PTC provides. These semantic parameter groups got incorportated into NX. Multiple parameter tables inside a part (or assembly), also did not get much votes or PTC feedback, but got incorporated into NX, and already existed in SolidWorks, Top Solid 7, etc. Here we have to make long relations with nested IFs ELSEs wich is more error prone and time consuming, when what we should have is functionality similar to Family Tables, but not for a whole part, but for features or features groups inside a part. This same suggestion got incroporated into NX after I already made the suggestion here, with no feedback.

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              23-Emerald III
              StephenW23-Emerald III
              23-Emerald III
              January 17, 2022

              Just in case you were wondering, this is the community rule PTC posted for product ideas:

              https://community.ptc.com/t5/Welcome-How-To-s/Product-Ideas-Archiving-Policy/m-p/763583#M643

               

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              S_Edgenear15-Moonstone
              15-Moonstone
              January 17, 2022

              @StephenW 

               

              I did not understand the rational behind "archiving" (and not deleting) meaning the idea gets read-only if not voted enough. What's the purpose of seeing the published idea and not be able to vote any more? If it were to be deleted, it would mean that managers would not spending too much time reading, but since the ideas are not deleted and could be read anyhow, why block the vote?

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                23-Emerald III
                StephenW23-Emerald III
                23-Emerald III
                January 17, 2022

                Product managers can use the data any way they wish. They can filter and sort based on statuses and/or votes. I don't really know details. 
                I do know that just because an idea is archived or didn't get any or many votes, that doesn't necessarily disqualify it from consideration and/or implementation.  It's not always about getting the most votes.  Getting votes will definitely bring attention to an idea that maybe didn't get a product managers attention when originally posted.  As an outsider, I don't know why some ideas seem to get product manager attention and others don't.

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