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HamsterNL
HamsterNL18-Opal
18-Opal
October 19, 2017
Question

Links are being modified (garbage is being added)

  • October 19, 2017
  • 5 replies
  • 7042 views

UPDATE

When pasting a link to the PTC Help Center, the link is being modified and Google Analytics parameters are being added (_ga=xxxxx). This results in a 404.

 

Old message

Whenever I paste a link to a website, that link is being modified when I hit "Post".

 

www.google.com (open this link and look at what is added after the .com)

http://support.ptc.com/help/creo/creo_pma/usascii/#page/fundamentals%2Fprogram%2FAbout_Pro_PROGRAM.html

"&_ga=2.97537119.1141601435.1508137266-115588072.1484289270" is being added after the link, which results in a dead link (404 - Sorry, page not found)

 

https://stackoverflow.com/ (no garbage is added)

https://www.ptc.com/ (garbage is added)

https://www.ptc.com/en/about

    5 replies

    HamsterNL
    HamsterNL18-OpalAuthor
    18-Opal
    October 19, 2017

    This is a serious issue, please fix this ASAP!

    S
    23-Emerald III
    StephenW23-Emerald III
    23-Emerald III
    October 19, 2017

    Just testing the same link without the added stuff to see if it adds it on mine too.

    http://support.ptc.com/help/creo/creo_pma/usascii/#page/fundamentals%2Fprogram%2FAbout_Pro_PROGRAM.html

     

    S
    23-Emerald III
    StephenW23-Emerald III
    23-Emerald III
    October 19, 2017

    Well that's unfortunate.

    Trying again but using the link button.

    test link button

    S
    23-Emerald III
    StephenW23-Emerald III
    23-Emerald III
    October 19, 2017

    Tom's links in this post are working. (also testing an internal community link)

    https://community.ptc.com/t5/Creo-Modeling-Questions/Creo-function-similar-to-inventor-s-Ilogic/m-p/487879#M112993

     

    HamsterNL
    HamsterNL18-OpalAuthor
    18-Opal
    October 19, 2017

    It looks like the garbage is being added when you refer to a PTC website (like the Creo Help Center)

    S
    23-Emerald III
    StephenW23-Emerald III
    23-Emerald III
    October 19, 2017

    Well that's not a very good marketing technique! Drive users to other websites for information!!

     

    S
    23-Emerald III
    StephenW23-Emerald III
    23-Emerald III
    October 20, 2017

    I clicked on a ptc help link in another post and it gave me the same garbage.

    Oddly enough, that same link in my email notification worked just fine.

    @Jaime_Lee needs to help with this.

    HamsterNL
    HamsterNL18-OpalAuthor
    18-Opal
    October 20, 2017

    I have had contact with @Jaime_Lee, they are aware of the situation.

    S
    23-Emerald III
    StephenW23-Emerald III
    23-Emerald III
    November 6, 2017

    PTC links are still be added to as of today!

     

    https://community.ptc.com/t5/Creo-Modeling-Questions/How-to-not-display-Axes-on-start-up/m-p/489850#M113440

    T
    23-Emerald IV
    TomU23-Emerald IV
    23-Emerald IV
    November 6, 2017

    I raised this issue back in September.  It would appear it still hasn't been resolved.  Smiley Sad

    https://community.ptc.com/t5/Discussions/Google-Analytics-and-support-ptc-com/m-p/484003

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