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KenFarley
KenFarley21-Topaz II
21-Topaz II
June 21, 2026
Question

Logging in when demanded to does not "register"

  • June 21, 2026
  • 4 replies
  • 56 views

I’m seeing a weird behavior where the forum doesn’t seem to “register” that I’ve logged in after it has demanded I do so. For example, I am browsing the forums and see a post I want to respond to. I can’t until I log in. So, I do so. However, the post I’m trying to respond to continually demands I log in before I can post, even though I have already. Something is amiss.

Could this be because I denied the cookie writing?

Secondly, when I’m looking at posts, and there’s one written in Mandarin, or Czech, or any other language I am unfortunately not able to read, if I am not logged in to my account, the forum will not translate for me. I guess I could copy and paste the text of the post to an external translation to decide if it’s something I’m interested in, but I probably won’t. If I do log into my account, it still won’t translate for me on the post which originated the login demand.

A couple of bothersome possible malfunctions, there.

4 replies

AndrewK
AndrewKCommunity Manager
Community Manager
June 22, 2026

Hi ​@KenFarley 

 

In trying to test this I’m seeing timeout errors with the login this morning that I don’t usually experience so it’s hard to reliably test the behavior with and without cookies and when logging in to reply since there appears to be something else going on this morning. I will try again once this issue is resolved.

 

As for requiring a login to translate, on the old platform we implemented translation ourselves and had the same requirement. The reason was that we were charged per character and did not want anonymous bots able to click the translate button. I suspect the new platform has this requirement for the same reason, but we can definitely pass on this feedback, and I will also test the bug you are seeing:

If I do log into my account, it still won’t translate for me on the post which originated the login demand.

 

I’ll let you know what I find.

KenFarley
KenFarley21-Topaz IIAuthor
21-Topaz II
July 9, 2026

Hi ​@AndrewK 

I still see this kind of thing. If I try to reply to a post and am not logged in, it tells me I have to log in. That seems to trigger a “flag” on the post or something “sticky”, and I can never respond to that particular post. Until the next day.

 

On an unrelated note, is there no way to initiate any new posts on this forum? I was going to ask why the “Related topics” in the right sidebar are so, um, unrelated? Look at the ones on this post. Kepware Logger? Axeda? How are those relevant?

AndrewK
AndrewKCommunity Manager
Community Manager
July 9, 2026

Hello testing what you are seeing with this reply.

KenFarley
KenFarley21-Topaz IIAuthor
21-Topaz II
July 9, 2026

Here’s the sidebar contents...if that’s what you were asking for.

 

Related topics

AndrewK
AndrewKCommunity Manager
Community Manager
July 9, 2026

I was trying to reproduce what you were seeing with the login behavior. I will do some more testing and open a case with Gainsight.

 

As far as the related topics, I’m guessing the word “Logging” in your title is triggering some of those. It is not very useful it should at least be scoped to the category you are on. I will look into that as well and see if it can be configured or customized at all.

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