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13-Aquamarine
January 6, 2026
Solved

New Community Site has too many Bugs

  • January 6, 2026
  • 2 replies
  • 152 views

The New community site has way too many bugs.  When you click on a topic it takes to you a blank page to fill in a message.

Remove the 80 Character Barrier for String Parameters

 

And the formatting of the screen is awful.   Everything is way too small and too disorganized.  The UI is not at all user friendly.

 

Worst upgrade I have EVER seen.

Best answer by AndrewK

Hello @DHLewis There hasn't been a recent upgrade. We are experiencing an issue causing pages to load incorrectly for some users. Our platform vendor is working on the issue, and it should be resolved soon. I'll post updates here when we receive them Re: New look - PTC Community

2 replies

AndrewKCommunity ManagerAnswer
Community Manager
January 6, 2026

Hello @DHLewis There hasn't been a recent upgrade. We are experiencing an issue causing pages to load incorrectly for some users. Our platform vendor is working on the issue, and it should be resolved soon. I'll post updates here when we receive them Re: New look - PTC Community

olivierlp
Community Manager
January 6, 2026

@DHLewis 

Definitely not an upgrade. It's a bug that we are trying to correct. Very sorry for the mess in the meantime. I am taking the liberty to lock this topic and point you to this main one: New look - PTC Community

Olivier
DHLewis13-AquamarineAuthor
13-Aquamarine
January 6, 2026

The pages that were loading looked completely different from the “New Look - PTC Community” link that you sent me. This is really a mess. The link looks as expected but all the other browsing looks terrible.