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davehaigh13-Aquamarine
13-Aquamarine
October 7, 2014
Question

Workspace recovery/rename tools

  • October 7, 2014
  • 13 replies
  • 13393 views
When you log in to the PTC User site, Go to Resources, Library, expand the public files area, (pick "View all Topics"), pick Scripts. The top three items are what you want.
See the attached email for how to use the file I posted. That file was written by Dan Wolf, one of the guys I work with recompiled it after making a minor change.

[cid:image001.png@01CFE207.F2D9C440]


David Haigh

    13 replies

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    DonSenchuk12-Amethyst
    12-Amethyst
    October 7, 2014
    Now imagine that the PTC User site no longer exists.

    Thanks for that, but, I didn't ask where to find it at PTC User. I asked how to find it after PTC User gets shuttered. Where PTC Communities stores such things.


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    davehaigh13-AquamarineAuthor
    13-Aquamarine
    October 7, 2014
    That was not at all clear.

    Obviously PTC doesn't have such a tool. That would imply that there are problems with the cache that would require such a tool. PTC wouldn't want to admit that.

    However that said, I believe the PTC User site is not going away entirely. Just the mail exploder portion of it.

    David Haigh
    S
    23-Emerald III
    StephenW23-Emerald III
    23-Emerald III
    October 7, 2014
    On the PTC Community, there is a documents category where you upload files. They have all kinds of stuff in there. It is very similar to the PTC User upload area.

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    DonSenchuk12-Amethyst
    12-Amethyst
    October 7, 2014
    To be fair, the CS that links to PTC User's cache recovery tool does have alternate methods of recovery. The other one is "send us your .wf folder and we'll fix you right up". Maybe useful for some, but problematic for others (like myself).
    B
    BuddyHudson1-Visitor
    1-Visitor
    October 7, 2014
    To All, the whole cache corruption thing just pisses me off....constant
    sourced of grief for me...and the users don't understand why that cant
    just work uninhibited like they should be able to....

    Best regards,




    Bryant H. Hudson IV
    CAD/PDM Administrator
    Atlas Copco Drilling Solutions, LLC
    M
    MikeFoster10-Marble
    10-Marble
    October 7, 2014
    What are the symptoms and causes of Workspace corruption? In the 4 years we've been using Windchill/ProE I can't think of any instances of WS corruption here. Is it family table/revisions related?

    Thanks,

    Mike Foster
    ATK

    Intralink 9.1 M060, Creo2.0 M100
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    BuddyHudson1-Visitor
    1-Visitor
    October 7, 2014
    Hey Mike,

    Well our models are fairly massive. Some full rigs are upwards of 8-10 GB
    just to open in Creo. I wonder why there is an ability to see your
    available memory for cache but it means nothing because once a users local
    cache approaches ~3000KB (3GB) weird things start happening....then I
    delete the .wf folder and all it back to normal again until that their
    cache builds up again the next time.....

    Best regards,




    Bryant H. Hudson IV
    CAD/PDM Administrator
    Atlas Copco Drilling Solutions, LLC
    D
    davehaigh13-AquamarineAuthor
    13-Aquamarine
    October 7, 2014
    Your it department may be running a virus scan while it's writing to the cache. A user could have two sessions of Creo connected to the same cache. All the planets are aligned, who knows.

    It happens rarely anymore. Back in 8.x and 9.x it was more common.

    David Haigh
    B
    bfrandsen10-Marble
    10-Marble
    October 8, 2014
    A common symptom is an unretrievable model, even though it is listed in the Workspace and File Open dialog. The reason is that the cached file is wrongly removed by a clear cache or Event Manager cleanup operation.

    /Bjarne
    M
    MikeFoster10-Marble
    10-Marble
    October 8, 2014
    Maybe that's where the issues are - We have never used the Cache tool in Pro/E to clear cache.

    After verifying that all wanted files in all workspaces are uploaded, our users clear cache by removing the cache folder using a batch file (doesn't delete it - just moves it to a date stamped archive location). Next time Pro/E is launched a mapkey registers the server to generate a new cache.

    I don't even know what an Event Manager cleanup operation is so it's unlikely we do that either.

    Mike
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