PTC Community Information Center

Hi, Everyone,   I am so excited to share with you that finally the PTC Community has the ability to copy/paste images from Microsoft Word and the Clipboard!  This should increase some efficiency on creating quick posts that have images.  Please take some time this week testing this out and let me know on our Community Feedback board what you think about this new functionality.   Some other community functionality updates can be found on our Welcome and How To Board.   Community Drag and Drop Attachments Update Drag and Drop Images, Videos, and Attachments   Now just because I go to LiveWorx every year, and I want to meet some more community members in person! I want to encourage you to submit a proposal to speak at LiveWorx.   Why do it:     A) You get to meet your PTC Community Manager in person 🙂 B) Approved Presenters receive: a complimentary 4-Day All-Access Pass, presenter coaching and industry leader recognition from your

If you need help navigating or using the PTC Community, feel free to reach out to a Community Moderator (or a Community Manager) feel free to private message a member of the community team directly as well. Community Moderators:    Community Management Team:   If you are unable to send a private message, you may also send an email to the PTC Community Management Team at community@ptc.com or please make use of the “Report” button on the 3 dots menu available on every topic and reply. Last updated by Catalina, April 2026

This is my xml file     -------------------------------------------------------------------------------------------------------------- This is my code -   var xmlDocument= me.XMLReceivedMessage; // create info table from data shapevar params = { infoTableName : "infoTable", dataShapeName : "US_NRV_Factory_Dash_QULIS_DataShape" }; // CreateInfoTableFromDataShape(infoTableName:STRING("InfoTable"), dataShapeName:STRING):INFOTABLE(xmlParserTable)var infoTable = Resources["InfoTableFunctions"].CreateInfoTableFromDataShape(params); // iterate through xml and add to info tablefor each (var tag in xmlDocument.DataArea.QualityDeviationRemark) {var newRow = Object();newRow.ChassisNumber = tag.DataArea.QualityDeviationRemark.ChassisNo;newRow.CreationDateTime = tag.DataArea.QualityDeviationRemark.CreationDateTime;newRow.ProblemType = tag.DataArea.QualityDeviationRemark.ProblemType;newRow.ProblemDetails = tag.DataArea.QualityDeviationRemark.ProblemDetails;newRow.ReportingArea = tag.

I wanted to add a post to the Windchill Tips board but the Start a Topic button is grayed out.  How come?

Came across this today on the SolidWorks website.  I hope some day PTC gets to the point where they seriously consider ALL product ideas, not just those that hit a certain threshold.  Today the product ideas feel like a big black hole.  For the vast majority of ideas we have no idea if a product manager has seen the idea, what they think of it, or how it fits into the roadmap.   Every year, our users submit thousands of enhancement requests for our solution portfolio. We review all user requests, prioritize the ones we will work on and release enhancements with our annual major release in September as well as service packs throughout the year.  (emphasis mine)

You may have already seen this in your own favorite business news sources, but, here, at PTC, we are excited to grow our community of cad users with the recent acquisition of Onshape. Onshape is a computer-aided design (CAD) software system, delivered over the Internet via a Software as a Service (SAAS) model.   The why and how of this great acquisition for PTC can be found in our corporate PTC Blog, An Open letter from PTC CEO Jim Heppelmann to Product Development Industry   What does this mean for our own PTC Community? We are business as usual in our PTC Community operations, but I encourage you to head on over to the Onshape Forums to learn more about this latest, great addition to PTC’s  portfolio of software products.    PTC will definitely begin to explore ways to collaborate with Onshape on a wide range of activities including cross promotion of community and user group meetings.    Keep checking back on our Corporate News page for our la

On my mobile phone currently there is no letter sybmol to access the private messages (https://community.ptc.com/t5/notes/privatenotespage). I assume, this is a general limitation on mobile devices. Could you please change this behaviour, so that I can easily access my private messages on mobile devices too?

This is excellent news!  Thank you for the effort put into making this available.  

Hi, Everyone,   PTC & PTC/USER are partnering together to identify and address YOUR top priorities for CAD. This survey will ONLY be open for the month of October, DON’T MISS THIS OPPORTUNITY to have your voice heard! Please visit the PTC/USER Survey 2019 to share your key initiatives, concerns, and help us prioritize the already submitted set of CAD related enhancements in the Ideas database.   PTC/USER will be discussing these results in our Jan 28-30 Winter Event in Scottsdale, all are welcome to attend.  To find out more about registration, please visit the PTC/USER portal.   Our normal “PTC Working Group Program” and "Creo Ideas" process will continue beyond the 30 days.    We value your participation in the PTC Community and taking the time to give us your feedback.  I can’t wait to see what comes in!  

I was wondering how often this new feature updates on your home page here.  I've been seeing the attached everytime I login, while the subject it mentions has not had a new comment since 8-15-2019.  I login here regularly, if that matters.  

I very seldom go to the PTC Community Home page, but when I did, this was waiting for me. Lukas had replied several hours earlier, and Stephen about a week ago. Why would this still be there after I have already gone to the topics from the little "bell" on the top of the page?  

Hi,   I wanted to create a Up/Down functionality on grid as I can swap the ordering of rows in grid on clicking of button can somebody please help me out how to create a service for this?   Thanks & Regards, Khushboo jain, Mestech Services Pvt Ltd

The PTC Community is a great way to connect with other professionals in your field. Please post any job postings you wish in our PTC Community Networking board.

Hi, Everyone,   Happy 2 year anniversary!   June 23, 2017, the PTC Community began its journey with a new community platform. It only seems fitting that while PTC is celebrating LiveWorx, keynotes and demos of the latest  digital transformation technology, that our online PTC Community is able to experience some updates as well!    I am excited to announce that we have a new ranking structure in place for the PTC Community. It is complete with new sets of permissions for our more active, experienced community members. The rank names on the profile pages you see today is PHASE 1 of the rank updates.        Soon, you will also see a new rank icon  (like this one  for employees).     This new rank icon will stay with all PTC Community Members as they travel throughout the PTC Community. The icon will be different depending upon where you  fall in the new ranking structure.     I know our veteran community me

Why does it take so long for videos to be viewable? I assume it's in moderation... If it's gonna take more than a little short time to get thru moderation, you might as well just not allow video upload, nobody is waiting 30+ hours for help or to help someone with a video!   https://community.ptc.com/t5/Part-Modeling/Creo-3-Strange-behaviour/m-p/610689#M32197   https://community.ptc.com/t5/Simulation/did-you-know-pulley/m-p/610942#M7690  

Just a quick update that PTC's latest augmented reality product, Vuforia Expert Capture, has been added to the PTC Community!  The Vuforia Expert Capture discussion board is found in our Augmented Reality category.    In a nutshell, Vuforia Expert Capture is is the fastest and easiest way to create powerful, location-specific augmented reality guidance for frontline workers.    To learn more about how Vuforia Expert Capture works, you can visit the Vuforia Expert Capture  page on ptc.com   https://www.ptc.com/en/products/augmented-reality/vuforia-expert-capture

Effective 5/29/2019, new members registering for the PTC Community will no longer be able to use "PTC" or any of our branded product names (i.e. Windchill, Integrity, Vuforia, ThingWorx...etc) as part of their community user name  (screen name). For example, a username like creoxyz  will no longer be allowed under this new policy.    The PTC Community Team is going through a backend process to change some of the screen names prior to 5/29/2019 that do not align with this new policy.  Community members will be notified on a case by case basis if their username needs to be changed.   If you would like to have your screen name changed, please send a private message to our Moderators or @Jaime_Lee. 

There have been 2 problems for starting a topic that I think need addressing:   Problem Possible Solutions   1 Start a topic button is not available on every topic section. a) Make available on any page on PTC community. b) Make available on all the Label pages (e.g. "Detail Drawings") when you drill down into a topic.   2 Labels are required but no suggestions are given as to what is available a) click on field and opens up a window with all possible labels hierarchically organized and allows the user tor drill down b) Change Labels to a drop down list. c) Change Labels so auto fills as you type (this would be more useful than current but you still wouldn't know what is available unless you went through all the letters of the alphabet!)   3 What are message tags vs labels a) Hover over text to provide explanation. b) help button to click that takes to a page with explanation.  

If we can still create Documents on this website can you let me know how?   Thanks, Lawrence

While searching the Windchill community for posts about orgadmin

What, is it like your credit score, and just as arbitrary and unfathomable?  Does anyone know?  Just curious....

Is it just me or do other people experience the same phenomenon? The last few day very often when answering a question (Mathcad forum) I see either an "unexpected error" when trying to post my answer or an error is flagged and I am advised to correct the highlighted but there is nothing highlighted. Additional tries to post all have the same effect. Trying to post again a few minutes later usually works OK. Very annoying - especially as it happens quite often the last week. Today a new effect: While trying to embed a picture in my post after selecting a pic in the popup up window I get an "unknown error" and so can't push the "Done" button to complete the action. Again a few minutes later it works OK.  

Are you curious about what is coming for this year's LiveWorx, Digital Transformation Conference?   A few topics you can expect AR/MR/VR, Ai & Robotics, Digital Engineering, IIot & Smart Connected Products, Industry 4.0, and more!   Webcast in 30 minutes for an exclusive first look!   Register Here:    http://livewrx.co/vFVS30nucvp   FYI:  LiveWorx Pass Increases Tomorrow 2/20     

To find out more about PTC Working Groups, please visit our PTC Working Group section.

I just replied to a post via email (sent from my email at 2:28pm cst on 12/7/2018). A few minutes later, after I got logged in to the community, I looked at my post and it was dated yesterday...so my reply is almost 21ish hours before the message I replied too. https://community.ptc.com/t5/Assembly-Design/Problem-in-selecting-parts/m-p/584298/highlight/true#M19396