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VB_102888201-Visitor
1-Visitor
April 26, 2022
Question

Creo parametric 8 doesnt open after installation

  • April 26, 2022
  • 3 replies
  • 4317 views

Information regarding the system:

Macbook air M1 running windows 11 in parallels.

Creo 8 education license

 

The problem:

Creo does not open, after installation. It just does not do anything and also does not pop up in the Task Manager. Whilst installing the installation manager complained, that he could not install Visual c++ redistributables. I finished the installation never the less, because under programs, in the system preferences, all the redistributables for visual c++ are listed.

I tried all the other helping tips and tricks that helped others with similar problems. Does anyone have an idea, what the problem could be?

    3 replies

    M
    MartinHanak24-Ruby III
    24-Ruby III
    April 27, 2022
    @VB_10288820 wrote:

    Information regarding the system:

    Macbook air M1 running windows 11 in parallels.

    Creo 8 education license

     

    The problem:

    Creo does not open, after installation. It just does not do anything and also does not pop up in the Task Manager. Whilst installing the installation manager complained, that he could not install Visual c++ redistributables. I finished the installation never the less, because under programs, in the system preferences, all the redistributables for visual c++ are listed.

    I tried all the other helping tips and tricks that helped others with similar problems. Does anyone have an idea, what the problem could be?

    Hi,

     

    tip no.1

    Add following option into config.pro file

    graphics win32_gdi

     

    tip no.2

    Try Windows 10.

    V
    VB_102888201-VisitorAuthor
    1-Visitor
    May 6, 2022

    First of all thanks for the help. Sorry for my late reply, but I had some other things I had to take care of first. 

    The tip no. 2 unfortunately does not work in my case, because windows 10 is no longer available for ARM in Parallels. Which means I have to use windows 11. Regarding the first tip: I have found the config.pro file, but how do I add the option "graphics win32_gdi" ?

    M
    MartinHanak24-Ruby III
    24-Ruby III
    May 6, 2022
    @VB_10288820 wrote:

    First of all thanks for the help. Sorry for my late reply, but I had some other things I had to take care of first. 

    The tip no. 2 unfortunately does not work in my case, because windows 10 is no longer available for ARM in Parallels. Which means I have to use windows 11. Regarding the first tip: I have found the config.pro file, but how do I add the option "graphics win32_gdi" ?

    Hi,

    ARM processor is not supported platform.

    V
    24-Ruby III
    VladimirN24-Ruby III
    24-Ruby III
    April 27, 2022

     Hi,

     

    Try to use - "Case Logger": https://support.ptc.com/apps/cs_loggers/case_logger/auth/ssl/log 

    V
    VB_102888201-VisitorAuthor
    1-Visitor
    May 6, 2022

    Unfortunately doesn't work for me, because Mathcad is the only program I can choose, which doesn't help me in this case. Thx though

    V
    VB_102888201-VisitorAuthor
    1-Visitor
    May 6, 2022

    Status update: I installed the latest versions of visual c++ and reinstalled Creo. That had the positiv effect that the installation went nearly perfect this time. The Warning regarding visual c++ is gone and it installed that part like it should, there was only a warning regarding creo topology or something like that.

    Unfortunately the problem remains. It does not start.

      J
      JP_103485811-Visitor
      1-Visitor
      July 21, 2022

      Hello, I'm having the same issue. Running Parallels with Windows 11 ARM. It installs fine but it does not start. Any pointers?

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