3-Newcomer

Question

Invalid file or format

Forum|Forum|1 year ago
January 24, 2025
1 reply
629 views

When i try to install licensing, occurs a fail that says "Invalid file or format"

Installation

24-Ruby III

Hi,

please read search results ...

https://community.ptc.com/t5/forums/searchpage/tab/message?advanced=false&allow_punctuation=false&filter=location&location=forum-board:PTCEducation&q=%22Invalid%20file%20or%20format%22

Author

3-Newcomer

I read all the comments on the link and tried them, i still have the same error.

24-Ruby III

@UU_12788003 wrote:

I read all the comments on the link and tried them, i still have the same error.

Hi,

look into https://community.ptc.com/t5/PTC-Education-Forum/Student-edition-License-invalid-file-or-format/m-p/655205 discussion. It suggests to get license file via e-mail. Did you send such e-mail?