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A
Abdur_206310-Marble
10-Marble
October 29, 2023
Solved

Mathcad Prime 9 Student Version

  • October 29, 2023
  • 1 reply
  • 2509 views

Dear Community Members,

 

 Hope you all are doing well. I have subscribed to Mathcad Prime 9, the student version for one year. It was running perfectly, however, yesterday I tried to open a file but I was unable to open the file, Then I changed the PTC filename to Old_PTC in C drive ( solution on this community page). Now when I am opening my Mathcad, the watermark of "Mathcad Express ..." is in the background of each page. How to solve this issue?  

I have attached the file for reference.

 

Thanks for the time.

 

Abdur

 

 

Best answer by VladimirN

You can find the answer for this issue in the following thread earlier - "Reached the maximum number of license request": https://community.ptc.com/t5/Mathcad/Reached-the-maximum-number-of-license-request/td-p/704852

1 reply

L
LucMeekes23-Emerald IV
23-Emerald IV
October 29, 2023

Seems like Prime cannot find the license file on the path where it should be.

What file did you rename?

 

Success!

Luc

    A
    Abdur_206310-MarbleAuthor
    10-Marble
    October 30, 2023

    Hello Luc,

    Thank you very much for the response. 

     

    Well, I changed the "PTC" in the folder "C:/Program files/PTC " to "old_PTC". However, when I open the Mathcad file now, it just opens the Mathcad Express, not the Mathcad Prime 9. 

     

    When I try to activate it using my License key I get the error in the attachment.

     

    Thanks,

     

    Abdur

    V
    24-Ruby III
    VladimirN24-Ruby IIIAnswer
    24-Ruby III
    October 31, 2023

    You can find the answer for this issue in the following thread earlier - "Reached the maximum number of license request": https://community.ptc.com/t5/Mathcad/Reached-the-maximum-number-of-license-request/td-p/704852

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