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BM_90080311-Visitor
1-Visitor
October 9, 2025
Question

PTC Mathcad License Transfer / Limit Student License

  • October 9, 2025
  • 2 replies
  • 202 views

I had an issue with my computer and had to reset / fresh install Windows. 

On Login, I see: "You have reached the maximum number of license requests available for your product type."

 

After searching high and low in these forums, I found this link, which is also not helpful:

https://support.ptc.com/appserver/lm/programs/licensing_programs_v.jsp

 

It says its meant to "Transfer an Existing Student License" (which I think is what I want to do) - from https://community.ptc.com/t5/Mathcad-Tips/Transferring-Mathcad-Single-User-or-Student-license-from-an/ta-p/819143#M1600

 

but it gives the same unhelpful message that says: "Thank you for using Mathcad. You have reached the maximum number of license requests available for your product type. To upgrade to the latest version of Mathcad, please visit store.ptc.com."

 

Isn't this the whole point of the transfer tool?

Incredibly frustrated after purchasing the license. 

2 replies

M
MartinHanak24-Ruby III
24-Ruby III
October 9, 2025

Hi,

you can request license file via email. Please read https://community.ptc.com/t5/PTC-Education-Forum/Creo-Parametric-9-0-Student-Edition-Licence-error/m-p/897846 discussion.

Catalina
CatalinaCommunity Manager
Community Moderator
October 21, 2025

Hi @BM_9008031

I wanted to see if you got the help you needed.

If so, please mark the appropriate reply as the Accepted Solution or please feel free to detail in a reply what has helped you and mark it as the Accepted Solution. It will help other members who may have the same question.

Of course, if you have more to share on your issue, please pursue the conversation.

Thanks,

Catalina | PTC Community Moderator
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