PTC University edition installation issue/ invalid format or file

Forum|Forum|3 months ago
February 6, 2026
4 replies
280 views

I've got to step 4. Once I paste the product code I see the success message but within the license source it shows an error symbol and says invalid format or file and doesn't let me click next. creo 12.0

General

Best answer by VladimirN

Same issue:

"Student edition - License invalid file or format": https://community.ptc.com/t5/PTC-Education-Forum/Student-edition-License-invalid-file-or-format/td-p/655205
"Creo 8 student License invalid or format": https://community.ptc.com/t5/PTC-Education-Forum/Creo-8-student-License-invalid-or-format/td-p/758858

V

VladimirN

Answer

24-Ruby III

Same issue:

"Student edition - License invalid file or format": https://community.ptc.com/t5/PTC-Education-Forum/Student-edition-License-invalid-file-or-format/td-p/655205
"Creo 8 student License invalid or format": https://community.ptc.com/t5/PTC-Education-Forum/Creo-8-student-License-invalid-or-format/td-p/758858

A

AA_14575567

4-Participant

please how do i get my free license key to install

V

VladimirN

24-Ruby III

Creo 12:
https://apps.ptc.com/schools/references/install_creo_schools_standard.pdf
https://apps.ptc.com/schools/references/install_creo_university_edition.pdf

A

AA_14575567

4-Participant

installing licensing is writing error

A

AA_14575567

4-Participant

Creo 12.4.0.0 installing licensing is writing error and can’t install

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