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Vijay8971-Visitor
1-Visitor
April 30, 2020
Question

Access Denied

  • April 30, 2020
  • 1 reply
  • 1658 views

Hi,

 

While accessing to link https://support.ptc.com/apps/licensePortal/auth/ssl/index, it return access denied message

 

"Access Denied - Insufficient Privileges

A problem was encountered with your web account. Please contact eSupport Help Community to resolve this issue. We apologize for any inconvenience."

 

Please advise

 

1 reply

P
Pierre_M5-Regular Member
5-Regular Member
April 30, 2020

Hi,

 

You might have insufficient privileges to access a specific page/tool or you have a problem with your account. Please contact PTC Account Support through Web Account Case Logger for help.

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