Skip to main content
Best answer by PeterCase

Hi @BK_9927669 , 

Our records show that your account was not yet verified. We've just resent the verification email to the email address you used to register with us. 

Please follow the instructions in that email and let us know in case of any further issue with access to the My PTC Assistant.

Many thanks, 

Peter. 

1 reply

3-Newcomer
January 7, 2026
PeterCase17-PeridotAnswer
17-Peridot
January 7, 2026

Hi @BK_9927669 , 

Our records show that your account was not yet verified. We've just resent the verification email to the email address you used to register with us. 

Please follow the instructions in that email and let us know in case of any further issue with access to the My PTC Assistant.

Many thanks, 

Peter. 

3-Newcomer
January 16, 2026

Thank you. I'm all set now