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BenLoosli23-Emerald III
23-Emerald III
Jul 13, 2021 9:30 PM UTC
Solved

Error retrieving Articles from the Community

Since last Friday, I have been getting errors when I try to open an article from my emails in Edge. I can cut and paste the URL in Chrome and the article thread will open.

Here is the message I get:

Request Entity Too Large

The requested resource
/t5/3D-Part-Assembly-Design/color-to-holes/m-p/738230
does not allow request data with GET requests, or the amount of data provided in the request exceeds the capacity limit.

Pierre_MAnswer
5-Regular Member
Jul 15, 2021 6:52 AM UTC

Hi,

looking for the error message on google it seems that it is a client-based issue . One of the most common frequent workaround shared is "cleaning cookies" for the website and "cleaning browsing history"  in your browser.

View in thread

5 replies

VladimirN24-Ruby IV
24-Ruby IV
Jul 14, 2021 9:15 AM UTC

Opens normally now: https://community.ptc.com/t5/3D-Part-Assembly-Design/color-to-holes/m-p/738230

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TomU
TomU23-Emerald IV
23-Emerald IV
Jul 14, 2021 12:21 PM UTC

I've not had any issue or seen any messages like this.  I wonder if your company is using some type of web filtering appliance that is causing this issue.

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BenLoosli23-Emerald IIIAuthor
23-Emerald III
Jul 14, 2021 1:20 PM UTC

I can open the articles in Chrome, usually.

Edge is the one giving me issues, except last night at home, Chrome gave me that message.

I am in Chrome now for this reply at work.

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Pierre_M5-Regular MemberAnswer
5-Regular Member
Jul 15, 2021 6:52 AM UTC

Hi,

looking for the error message on google it seems that it is a client-based issue . One of the most common frequent workaround shared is "cleaning cookies" for the website and "cleaning browsing history"  in your browser.

Translate
BenLoosli23-Emerald IIIAuthor
23-Emerald III
Jul 15, 2021 1:29 PM UTC

I had cleared the cache, but not the cookies.

That solved it.

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