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23-Emerald III
BenLoosli23-Emerald III
23-Emerald III
July 13, 2021
Solved

Error retrieving Articles from the Community

  • July 13, 2021
  • 4 replies
  • 3237 views

Since last Friday, I have been getting errors when I try to open an article from my emails in Edge. I can cut and paste the URL in Chrome and the article thread will open.

Here is the message I get:

Request Entity Too Large

The requested resource
/t5/3D-Part-Assembly-Design/color-to-holes/m-p/738230
does not allow request data with GET requests, or the amount of data provided in the request exceeds the capacity limit.

Best answer by Pierre_M

Hi,

looking for the error message on google it seems that it is a client-based issue . One of the most common frequent workaround shared is "cleaning cookies" for the website and "cleaning browsing history"  in your browser.

4 replies

V
24-Ruby III
VladimirN24-Ruby III
24-Ruby III
July 14, 2021

Opens normally now: https://community.ptc.com/t5/3D-Part-Assembly-Design/color-to-holes/m-p/738230

T
23-Emerald IV
TomU23-Emerald IV
23-Emerald IV
July 14, 2021

I've not had any issue or seen any messages like this.  I wonder if your company is using some type of web filtering appliance that is causing this issue.

B
23-Emerald III
BenLoosli23-Emerald IIIAuthor
23-Emerald III
July 14, 2021

I can open the articles in Chrome, usually.

Edge is the one giving me issues, except last night at home, Chrome gave me that message.

I am in Chrome now for this reply at work.

P
Pierre_M5-Regular MemberAnswer
5-Regular Member
July 15, 2021

Hi,

looking for the error message on google it seems that it is a client-based issue . One of the most common frequent workaround shared is "cleaning cookies" for the website and "cleaning browsing history"  in your browser.

B
23-Emerald III
BenLoosli23-Emerald IIIAuthor
23-Emerald III
July 15, 2021

I had cleared the cache, but not the cookies.

That solved it.

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