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Community Manager
March 29, 2018
Question

Please DO NOT post product specific questions on board.

  • March 29, 2018
  • 4 replies
  • 34414 views

Please only post questions related to the tech support site (support.ptc.com) on this board.  Product related questions belong on the appropriate product board.

    4 replies

    1-Visitor
    June 27, 2018

    Thanks I realize that...but PTC doesn't exactly make it a simple process to submit these questions. Not very user friendly.

    12-Amethyst
    July 31, 2019

    Tough to navigate this is. 

    23-Emerald III
    July 31, 2019

    It is not hard to select the product that you need to ask the question about. Try a little navigating before dumping a question in the Community support pages.

     

    Top of the screen is a MENU button that allows you to choose your product.

    12-Amethyst
    July 31, 2019

    OK,  point me to Kepware

    1-Visitor
    May 5, 2020

    Hello,

     

    Excuse me but I'm completely new here. I work at the University and I started drawing with Creo Parametric. But I got some issues. Where exactly can I put my question please?

     

    Kind Regards,

    JB50

     

    23-Emerald III
    May 5, 2020

    Look at the top of the eSupport web page. There are headings for each major PTC product, use the appropriate one.

    1-Visitor
    September 22, 2020

    And how would I post the basic questions for Mathcad.  Prime6.0.0.0.0.0. is quite buggy.

    23-Emerald IV
    September 22, 2020

    Mathcad questions can be posted here:  https://community.ptc.com/t5/PTC-Mathcad/bd-p/PTCMathcad