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Jaime_Lee
Jaime_LeeCommunity Manager
Community Manager
Mar 29, 2018 4:53 PM UTC
StickyQuestion

Please DO NOT post product specific questions on board.

Please only post questions related to the tech support site (support.ptc.com) on this board.  Product related questions belong on the appropriate product board.

      19 replies

      kregimbald1-Visitor
      1-Visitor
      Jun 27, 2018 2:50 PM UTC

      Thanks I realize that...but PTC doesn't exactly make it a simple process to submit these questions. Not very user friendly.

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        SlidingDownhill12-Amethyst
        12-Amethyst
        Jul 31, 2019 2:29 PM UTC

        Tough to navigate this is. 

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          BenLoosli23-Emerald III
          23-Emerald III
          Jul 31, 2019 2:51 PM UTC

          It is not hard to select the product that you need to ask the question about. Try a little navigating before dumping a question in the Community support pages.

           

          Top of the screen is a MENU button that allows you to choose your product.

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          SlidingDownhill12-Amethyst
          12-Amethyst
          Jul 31, 2019 2:52 PM UTC

          OK,  point me to Kepware

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            JB501-Visitor
            1-Visitor
            May 5, 2020 3:20 PM UTC

            Hello,

             

            Excuse me but I'm completely new here. I work at the University and I started drawing with Creo Parametric. But I got some issues. Where exactly can I put my question please?

             

            Kind Regards,

            JB50

             

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            BenLoosli23-Emerald III
            23-Emerald III
            May 5, 2020 4:50 PM UTC

            Look at the top of the eSupport web page. There are headings for each major PTC product, use the appropriate one.

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            chuck43791-Visitor
            1-Visitor
            Sep 22, 2020 6:56 PM UTC

            And how would I post the basic questions for Mathcad.  Prime6.0.0.0.0.0. is quite buggy.

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            TomU
            TomU23-Emerald IV
            23-Emerald IV
            Sep 22, 2020 7:59 PM UTC

            Mathcad questions can be posted here:  https://community.ptc.com/t5/PTC-Mathcad/bd-p/PTCMathcad

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