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PeterCaseAnswer
Community Manager
Nov 20, 2020 9:37 PM UTC

Hi @TomU ,

The underlying mechanism for this is the "Dismiss Bucket" - same culprit as this issue from around this time last year. It's a part of our code that is not particularly scalable and we usually see this stickiness when a given user has a lot of items which weren't cleared by a reaper that runs and removes dismissals of expired items.

I've gone in and manually cleared a few of your dismissed and expired items just now. Could you please check again next week and update this thread ?

Many thanks,

Peter

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2 replies

PeterCaseCommunity ManagerAnswer
Community Manager
Nov 20, 2020 9:37 PM UTC

Hi @TomU ,

The underlying mechanism for this is the "Dismiss Bucket" - same culprit as this issue from around this time last year. It's a part of our code that is not particularly scalable and we usually see this stickiness when a given user has a lot of items which weren't cleared by a reaper that runs and removes dismissals of expired items.

I've gone in and manually cleared a few of your dismissed and expired items just now. Could you please check again next week and update this thread ?

Many thanks,

Peter

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TomU
TomU23-Emerald IVAuthor
23-Emerald IV
Nov 23, 2020 1:43 PM UTC

@PeterCase,

The panel is hidden now, so it must have 'stuck' at some point in the past.  I guess I'll have to wait until the next new announcement to test again.  Thanks.

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