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ERICKMERA3-Newcomer
3-Newcomer
August 19, 2026
Question

PROBLEM WITH KEPSERVER

  • August 19, 2026
  • 1 reply
  • 32 views

I HAD A PROBLEM WITH A VM AND I HAD TO RECOVER IT, IN THE PROCESS I LOST THE LICENSE, I HAD A PERPETUAL LICENSE BUT I NEED TO REACTIVATE AND WHEN I TRY IT 

 

HOW TO SOLVE IT?

    1 reply

    Bhupendra
    Bhupendra14-Alexandrite
    14-Alexandrite
    August 24, 2026

    Hi ERICKMERA

    I would like to request you, Please share your machine ID / Sever name by opening a Support case with PTC Kepware Tech support Team. 

    A support case can be open by following steps suggested in Article linked below : 


    How to open a Support Case for PTC Kepware Products

     

    Thanks 

     

    Regards 

    Bhupendra 

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