SLM (Service)

Key Highlights Single-Sign-On solution Deployment scalability for larger data sets Customizations Upgrading Tools Cloud Deployment Improvements Hot-Fixes Installer Software compatibility updates Alignments with Windchill Advanced Service Parts Information & Instructions (SIM)   Documentation Read This First Getting Started Guide Supported Upgrade-Update Paths PTC Arbortext Content Delivery 7.1.4.0 Software Matrices PTC Service and Parts Information Solution Compatibility Hardware Sizing and Scaling Guidelines Admin Help Center   Download PTC Software Download Site   TIP! Visit the Product Release Announcements on the hub for information about other recent PTC Software releases (Internal Site)

Register now to learn more about the newly released Arbortext Layout Editor and how it differs from Layout Developer, how to use it and how new features provided in Layout Developer allow template developers the ability to provide customized interfaces for their Layout Editor users.   https://ptc.zoom.us/webinar/register/WN_OTjFNrwYS7CCZeiYQ5GLPw 

Click here to register https://ptc.zoom.us/webinar/register/WN_OTjFNrwYS7CCZeiYQ5GLPw 

We have a weird issue. We can send a ditamap publish job with profiles to APE and it publishes as expected. If we send a single topic with profiles we get an orange page, and an error message. From what I can tell from the error message, is that it does not know which pageset to use. Everything works as expected with print composer.   Thanks Bryon   <Record date="Thu Sep 24 08:48:33 CDT 2020" millis="1600955313692"severity="warning" suppress="0" thread="main"><Level>WARNING</Level><Message>Cannot find profile attribute correspondingto "Product", profiling may not work correctly.</Message><Contextclass="com.arbortext.epic.saxfilter.profile.ParseLogicalExpression"lineNumber="288" method="parseProfileRef"systemId="ParseLogicalExpression.java"></Context></Record><Record date="Thu Sep 24 08:48:33 CDT 2020"millis="1600955313911" msgid="A50756" severity="warning" suppress="0"thread="main"><Level>WARNING</Level><Mes

PTC Arbortext Layout Developer and Layout Editor 12.1.0.0 has Released! October 20, 2020 Key Highlights New Layout Editor application for manual document work JavaScript toolbar interface Insert Mark-up definitions for simple inline changes Yellow Bar editing helpers  Pseudo-font enhancements Debugger resource panel updates Debugger security options

Hi, as you know it is normal today to do everything web-based within a browser. Our customers also would like to edit xml-content in a browser, without any need of extra software like Servigistics Arbortext Editor.  You cannot find a performant and user friendly xml-editor within a browser. You can implement an own xml-editor for example with HTML 5, but this is time consuming and at the end not user friendly like Arbortext Editor. Can anyone tell us, if it is planned from PTC in the future to integrate the Servigistics Arbortext Editor in a browser? Ideally without further system requirements, so that a customer can edit with only a browser.   We think, that would be a very important enhancement for the Arbortext Editor.   Greetings from germany

Please join us on November 4th from 11 to 12 am EST.    This is the tentative schedule at this time.   Welcome TC Leadership Update Member Brief – Paul Hartwig Upcoming Events Roll call of new attendees – Brief introduction (What company, products used, one pain point). Request for feedback / PTC time. Open discussion/brainstorm upcoming topics Manage Topics, Layout Editor   Here is the registration link for the meeting.https://zoom.us/meeting/register/tJ0td-mgrT4iHNG09LCw0QnqzZJNviYz-iT0   If you are not yet a member of PTC/USER you can join here: https://portal.ptcuser.org/l/pw/rs    If you have not yet joined the TC you can join on this page after you have your PTC/USER login. https://portal.ptcuser.org/page/techincal-committees-(tcs)   Thanks!

Hello Everyone, I work in IT support and a user came to me with an arbortext issue for me to troubleshoot. Im new to this job and extremely new to arbortext. He needs to open an XML file and a DTD file together. when opening either of the files no matter the order, Arbortext gives an error that it cannot parse the DTD/XML File. The DTD file specifically produces the error "Invalid Schema/DTD File". The error is related to XML compliance and i have no idea how to fix it.    ive searched around quite a bit and found this possible solution -  "Click on Cancel and choose Tools > Compile Document Type to compile your document type and use your existing document type with the parsing rules used in previous versions of ArbortextEditor"   We are using Servgistics arbortext, im not sure if thats something different then that article was referencing but there is no "Compile Document Type" under tools on the top bar.   Sorry

Dear customers, Please take a few minutes to fill out the following ACD survey - https://www.surveymonkey.com/r/KBSKMGQ   Your feedback and inputs are greatly appreciated.   Kind Regards,   Gil ShroitmanSenior Product Manager, Arbortext Content Delivery (InService), PTC Inc.c +972.52.8520.855E gshroitman@PTC.com

I am having a problem getting the page numbering to work in my document. The first few pageblocks in my document need to start page numbering at 1. The remaining page blocks have numbering schemes that start at 1000, 3000, 4000, etc. I created conditions to assign the correct page sets at the different page block elements, and set the page number to start according to a pgblknbr attribute (1000, 3000, etc.). However, the page numbering for the entire document uses the attribute number from the last condition, so if the last condition checked returns 3000, all of my pageblocks start with page 3000 instead of the attribute value for that particular page block. I'm not sure if I'm making a mistake in the way that I'm trying to assigning the page number or if I need to use something outside of the basic capabilities of Styler to get the numbering to work.

I am using arbortext styler to create pdfs. I am having a problem with controlling the page numbers. The first fews page sets have normal numbering (1,2,3...ect.), but then the format switches to 1001,1002...ect. When I switch the start at value for the page number to 1001 in this section, the entire document starts at that number, which is not what I want. Does anyone have any advice on how to control the page numbering throughout the document? -Thanks

All,   Does anyone have a code sample to generate 'List of Effective pages' in Styler by editing APP resource? I tired and could not get somewhere closer.  Does APP has something like FOSI SaveText/UseText? Any help will be highly appreciated.   Rashmi Gaonkar rashmigaonkar75@gmail.com    

I have two questions about adding generated text numbering to documents. 1.) What is causing the ability to add numbering to an element to be turned off? 2.) How to I continue a numbering scheme so that it runs through two different elements (paragraphs and titles)?   I'm in the process of converting FOSI files for different document types into Stylesheets. The FOSI supports numbering in the different section titles. When I open the Generated Text category for a title in my converted Stylesheet has Numbers and bullets greyed out, so I cannot add numbering schemes to the titles. Some of the titles that I can add inside of a section allow numbering, but that numbering doesn't follow the order of the numbering added to the paragraphs before and after the title element, so I'll have paragraphs 1, 2, 3 and then title 1 and then paragraphs 4, 5, 6, etc.   I've been able to add the numbering schemes to elements that wrap the title and the paragraph to get the numbering to work. Howe

Hello , we need a callout scheme similar to numeric ATA but with an increment +10. Any solution for this topic?   Thanks in advance  

Good afternoon, I am newbie to this web output format. When you publish to web, using the default output. How do I modify the size of the banner? I can replace the default PTC logo banner with our banner but the frames are over the text.   Thanks,   Bryon    

Hello everyone, I'm fighting my way through the conversion of our legacy FOSIs into stylesheets. The canned numbering capabilities provided by Styler aren't working out for me.   I'm trying to figure out if there is a way to get a the lettered generated text from a previous element and increment it for the current element using the XPath Override in the Number Details screen. I'm using an ATA DTD that wraps paragraph elements and title elements inside of two other elements. I changed the title element to have block formatting so that I can add numbering to it, but now I'm running into problems when I try to use the Restart functionality in Styler. My title restarts at A, and so does the paragraph that follows it. Here is an example of the element structure that I'm working with. <prclist1>     <prcitem1><prcitem><title>A. Here is my title</></prcitem></prcitem1>     <prcitem1><prcitem><para>A. Here is

Hello, I'm looking for a way to locate the tags that contain blanks at the start of the tag content. What is the best way using an ACL function ? Best regards David

How do I tell ArborText Styler where the HTML Help Compiler (hhc.exe) is located? In Styler, when I select Preview > HTML Web Help, I receive this error: "The HTML Help Compiler is not installed." It is absolutely installed on my computer. 

Hello, I have a table that that has a column of indexterm elements that I would like to delete. How can I select all of the indexterm elements and delete them?   Bryon 

Mark your calendars and register now for these webinars!   September 24th:  Arbortext New Release Announcement October 13th:  Making it Easy for Anyone to Become an Arbortext Contributor or Reviewer presented by Oberon November 11th:  A Viewpoint on Delivering the S1000D Digital Thread presented by GPSL

S1000D Issue 2.3 & Issue 3.0 now included in S1000D for PTC Windchill Big S1000D news for Arbortext and Windchill users!   Whether you support projects on S1000D Issue 2.3, are about to take on a new Issue 5.0 #S1000D project, or manage data for any of the S1000D Issues in-between, you can now manage all of your data in Windchill with GPSL's S1000D for PTC Windchill.   Oh and everything S1000D still works if you migrate your data to the latest PTC Windchill 11.2.1 or 12.0 release!    Find out more here or get in touch here for help upgrading.

If I open a map, and click along the tree. I press enter and I get a list of elements that I can insert. What defines the list, is it the techinfo.xsd file? How do I add or hide elements? I am looking specifically at adding the appendix element. I have looked in the default stylesheet and it is an element that is listed in there.   Thanks Bryon    

Hey everybody.   Our Arbortext plugin highlights potential errors in the text with color. But this introduces a lot of unwanted "_font" tags into the document view. We can hide those manually by looking at the document's DCF and adding this: <ElementDisplay element="_font" fullTagModeDisplay="none" partialTagModeDisplay="none"/>   Please advise if there is a chance to do the same temporarily&safely from the plugin's code? Looking for some guidance in ACL or Java.   thank you.

Hi there, I'm using Arbortext Editor 8.0. According to the documentation at https://support.ptc.com/help/arbortext/r8.0.0.0/en/Program/acl_ref/help2141.html#, "goto_oid does not reposition the screen when moving the cursor". But in reality it does reposition the screen. For example, if I use goto_oid(oid_last()), it scrolls to the bottom. Is the documentation inaccurate? Is there a way to move the cursor without repositioning the screen? Thanks!

Just wondering if they work through a remote desktop connection. Currently we have mostly node locked licenses and cannot open the programs through a remote session.   Bryon