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1-Visitor
Feb 8, 2023 8:28 PM UTC
Solved

Cannot drag green line anywhere in model tree

I am using Creo Parametric Release 7.0 and Datecode7.0.6.0

When using CREO Parametric I cannot drag the green line in the model tree anywhere. When I try I get a red circle with a line through it.

hhillerAnswer
17-Peridot
Feb 23, 2023 9:30 AM UTC

Update to the Dell Display manager solved the issue.

5 replies

17-Peridot
Feb 10, 2023 7:20 AM UTC

Data needed for investigation. So a PTC case has been opened.

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17-Peridot
Feb 11, 2023 6:18 PM UTC

This is usually the case when another dashboard is (still) open.

Example: The Model Tree has limited functionality while a new feature (e.g. Extrude) is being created and the dashboard is waiting for user input and confirmation. After confirming, creating the new feature and closing the dashboard, the INSERT HERE bar can be moved again.

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17-Peridot
Feb 13, 2023 10:22 AM UTC

Use blue line for sublevels and green line for top level. See https://www.ptc.com/appserver/cs/view/solution.jsp?n=CS386385

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hhiller17-PeridotAnswer
17-Peridot
Feb 23, 2023 9:30 AM UTC

Update to the Dell Display manager solved the issue.

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