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BrianToussaint19-Tanzanite
19-Tanzanite
November 12, 2020
Question

Cannot Run Creo 7 on one machine from server

  • November 12, 2020
  • 2 replies
  • 25860 views

I am running Creo 7 from a server install.  There is one machine that will not run it though and it isn't making sense so far.  At the end of the batch file that I use to set different attributes I call out the the server location for the batch file.  If I pause my batch file right after the call I get the error: Device is not ready.  Why would it not work on this one machine?  Is it a network issue?  Where should I even start?

2 replies

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23-Emerald III
BenLoosli23-Emerald III
23-Emerald III
November 12, 2020

Did you have that machine running an older version of Creo from the server?

Is the hardware configuration of that machine different from your other machines?

Graphics card or drivers out of date?

Can that machine ping the server?

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BrianToussaint19-TanzaniteAuthor
19-Tanzanite
November 13, 2020

The machine is a hand me down engineering machine to someone outside of engineering.  It has the same graphics card so I updated the graphics and still nothing.  I can ping the server.

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MartinHanak24-Ruby III
24-Ruby III
November 13, 2020
@BrianToussaint wrote:

I am running Creo 7 from a server install.  There is one machine that will not run it though and it isn't making sense so far.  At the end of the batch file that I use to set different attributes I call out the the server location for the batch file.  If I pause my batch file right after the call I get the error: Device is not ready.  Why would it not work on this one machine?  Is it a network issue?  Where should I even start?

Hi,

test if user logged on problematic machine is able to access \\servername\sharename from File Explorer. In case of error check whether user account is defined on server.

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MartinHanak24-Ruby III
24-Ruby III
November 13, 2020

...also check the contents of C:\Windows\System32\drivers\etc\hosts file.

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BrianToussaint19-TanzaniteAuthor
19-Tanzanite
November 13, 2020

The user does have access to the share.  Even when I login it doesn't run. I can run Creo on my machine as the user so that isn't the issue.  I will have to check the hosts files, but we usually do not touch those but I will check.  The only difference that I know right now is that he might be on a different subnet as he sits in a different area.

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