Creo Elements/Pro 5.0 couldn't run on Win 10

Forum|Forum|9 years ago
May 9, 2017
3 replies
11486 views

Creo Elements/Pro 5.0 I was install this on both Win 7 and Win 10, software could run on Win 7 properly, but when I tried to run on Win 10, I always got the information below.

"Creo Elements/Pro configuration file open error"

ERROR: Unable to launch Creo Elements/Pro 5.0 because no valid configuration (*.psf) files were found. please run "ptcsetup" from your installation "bin" directory and create a PTC Startup File. This is needed for Creo Elements/Pro to launch successfully.

I also already tried many times to run the ptcsetup as error message, but still got the same error.

So I guess the Creo Elements/Pro 5.0 couldn't run properly on Win 10, is this correct?

If so, what version of Creo can work on Win 10 surely? could those file which created from Creo Elements/Pro 5.0 migrate to this new version? how much of the new version?

Thanks!

Installation

Best answer by MartinHanak

Hi,

I would recommend you to copy psf file from Windows 7 installation.

MH

StephenW

23-Emerald III

If you've installed Windows 10 creator, it's likely you'll need to uninstall that update.

Older files can always be opened by the newer software.

You'll need to contact PTC or a reseller (VAR) to get cost information.

Below is a link about Windows 10 issues with the Creators update.

Re: Bluescreen after installing newest Win10-Update

B

BenLoosli

23-Emerald III

Is Creo Elements/ProE 5.0 even supported on Windows 10?

I am thinking only Creo 2.0 M190+, Creo 3.0 M060+ and Creo 4.0 are Windows 10 compliant.

Mahesh_Sharma

22-Sapphire I

Angus,

Creo Elements/Pro 5.0 is not supported on Windows 10. But as per error you mentioned, application if unable to start due to missing startup file (.psf). This file remains in bin folder under installation directory.

You may try re configuring Creo Elemets/Pro 5.0 by executing ptcsetup.bat (RMB > Run as Admin) available under <installation Dir>\Bin.