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Spedex12-Amethyst
12-Amethyst
September 27, 2022
Solved

Creo nor setup.exe does start

Hello,

today I tried starting Creo (9.0.0.0 Student Edition), but it did not work.

Also tried running as admin of course.

So i decided to uninstall it and reinstall it. Now the setup.exe does not want to start.

When i copy the files in a virtual machine (Windows Sandbox), the setup.exe does actually run.

I also tried deactivating Windows Defender, but also this did not work.

Absolute path is: C:\Users\chris\Documents\MED-100WIN-CD-460_9-0-0-0_Win64

Restarted the PC multiple times.

All drivers are updated to the newest version.

Does somebody know what could have happend?

 

Greetings

Spedex

SpedexAnswer
12-Amethyst
October 18, 2022

Could not really find a fix.

I tried downgrading to an older Windows 11 version, but the downgrading did not work.

Then I re-set my whole PC. I assume it would work now but I did no check cause I do not need Creo at the moment anymore and I don't want to install it just for checking this.

 

Greetings,

Spedex

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6 replies

VladimirN24-Ruby IV
24-Ruby IV
September 27, 2022

Please specify what version of OS are you using?

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Spedex12-AmethystAuthor
12-Amethyst
September 27, 2022

I am using Win 11 Pro (64 Bit).

also tried it with creo 7, did also not work.

Did not update the operating system nor any drivers.

Only update I did in the meanwhile between the last time it worked and now was the following: https://support.microsoft.com/en-us/topic/september-13-2022-kb5017328-os-build-22000-978-40843fca-a0be-4a60-b68b-6cb23a73a5aa

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StephenW
StephenW23-Emerald III
23-Emerald III
September 28, 2022

Maybe:

https://community.ptc.com/t5/PTC-Education-Forum/Creo-Agent-did-not-initialize-correctly-Please-contact-technical/m-p/732275#M12112

 

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Spedex12-AmethystAuthor
12-Amethyst
October 18, 2022

Can neither deny nor accept this idea. See my "solution".

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Spedex12-AmethystAuthorAnswer
12-Amethyst
October 18, 2022

Could not really find a fix.

I tried downgrading to an older Windows 11 version, but the downgrading did not work.

Then I re-set my whole PC. I assume it would work now but I did no check cause I do not need Creo at the moment anymore and I don't want to install it just for checking this.

 

Greetings,

Spedex

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