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dblack-21-Visitor
1-Visitor
January 10, 2013
Solved

creo parametric 2.0 won't load

  • January 10, 2013
  • 4 replies
  • 14511 views

Hello

 

So what's happening when I try to open creo parametric 2.0 School/education addition I get the loading window and than it goes away and creo doesn't load. no error code nothing.

 

OS: windows 7 pro 32bit

RAM: 3 gigs

Processor: AMD Turion(tm) 24 X2 Mobile technology TL-56 1.80 GHz

 

thanks


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Best answer by dblack-2

Ok disabling openGL did not seem to work, But I can disable the graphics card start creo enable it and then creo seems to be useing the card to render AND it renders fine. do you know if there is a way to make a short cut or a hot key to do all of that.

Your help is a preshated thanks, David.

4 replies

T
TomD.inPDX17-Peridot
17-Peridot
January 10, 2013

You might need to contact customer service or your VAR to help you. This is not unusual for an initial load.

Is that a supported processor?

Has it run before on this machine?

D
dblack-21-VisitorAuthor
1-Visitor
January 10, 2013

Thanks for the quick response. Creo did run before and then just stop working. after that I upgraded from 2gigs of RAM to 3gigs no luck, so I upgraded to windows 7 and I still have the same problem. I will check the processor in just a sec.

T
TomD.inPDX17-Peridot
17-Peridot
January 10, 2013

If this was a license error, it should have some up with a notice that the license failed, so I suspect it is something else. Since it ran before, it should still run. I don't know if 32bit is a limitation. Most hard crashes in the past have been graphics driver issues.

It may still be a license issue as I know windows really has trouble maintaining the primary Mac ID as your physical NIC card. I've had the CPU_ID tool read the router more than once. Your registry has to be configured just right to make sure the physical NIC card is always the primary card. Again, if this was the issue, you should get a warning to that effect.

Customer service should be able to fix you right up with any luck.

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dblack-21-VisitorAuthor
1-Visitor
January 11, 2013

Antonius thank you for your help. I figured out my problem (no thanks to tech support) Creo dose not support my graphics card (ATI Radeon Xpress 1100) so I have to disable it to run Creo. if you have any suggestions so that I can use my card with Creo that would be great. Thanks

T
TomD.inPDX17-Peridot
17-Peridot
January 11, 2013

I am happy you got it figured out. Sorry about the incompatibility. The only setting you can really control is OpenGL. Either changing the settings or disabling OpenGL may get you there. Its a longshot.

You really don't want to know what I paid to make sure my platform was "certified" for Creo.

Just out of curiosity; how do you "disable" your graphics card?

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dblack-21-VisitorAuthor
1-Visitor
January 11, 2013

its more like disabling the drivers but it has the same effect. to disable them you go to (control panel/devise manager)

once in devise manager click display adaptor then right click your graphics card click disable. same process to enable it. what this dose is turn off the grapics card and use the onboard graphics or the CPU.

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dblack-21-VisitorAuthorAnswer
1-Visitor
January 11, 2013

Ok disabling openGL did not seem to work, But I can disable the graphics card start creo enable it and then creo seems to be useing the card to render AND it renders fine. do you know if there is a way to make a short cut or a hot key to do all of that.

Your help is a preshated thanks, David.

P
ptc-52444101-Visitor
1-Visitor
September 6, 2013

I am having the same problem, only i have windows8.

I will click on creo it will give me the hour glass and say somthing is loading and eventually just dissapear and nothing loads or opens?

Any thoughts?

P
ptc-25278111-Visitor
1-Visitor
September 7, 2013

Hi, if you have an ATI Graphics card, try to follow the solution outlined above

- create a 'config.pro' file in the directory that you want Creo to start in.

- enter the statement "graphics win32_gdi" in the config file

- right click on your Creo start-up shortcut, access the shortcut properties and change the 'Start in' field to the directory that contains the new config.pro file.

Hope this helps,

Jon

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