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1-Visitor
May 22, 2017
Question

Dell laptop performance

  • May 22, 2017
  • 6 replies
  • 4590 views

Hello I just purchased a new laptop to learn Creo.

I have downloaded Creo 3.0 Win64 but it is so slow.

this is the performance of my system: Latitude 3570, Intel(R) Core(TM) i7-6500U CPU @ 2.50GHZ, 16 GB memory, NVIDIA GeForce 920M.

Thank you so much

6 replies

18-Opal
May 22, 2017

Hello Amine,

According to the Platform Support page for Creo Parametric 3.0, the Latitude 3570 machine is not supported or certified.

Please take a look at the Platform Support page and make sure that the machine, graphics card and driver version are listed as supported or certified.

In the By Product drop down select the release you are using, e.g. PTC Creo 3.0.

Thanks,

Amit

alouraiga1-VisitorAuthor
1-Visitor
May 23, 2017

Hello Amit,

That's right my laptop is not certified.

I just call Dell for a refund.

14-Alexandrite
May 23, 2017

Slow in what way? spinning models on screen, or finishing commands, or what?

alouraiga1-VisitorAuthor
1-Visitor
May 23, 2017

When i want to create a Layout it's very slow. For example just to draw a rectangle it take a long time....

14-Alexandrite
May 24, 2017

Try Martin's suggestion first.

24-Ruby III
May 23, 2017

Hi,

usually the problem is related to graphic card. Try to add following option at the and of config.pro file.

graphics  win32_gdi

MH

alouraiga1-VisitorAuthor
1-Visitor
May 23, 2017

Wich Dell you advise me to purchase. I have a budget of 1600$ (CAD), thank you so much

15-Moonstone
May 24, 2017

dell workstation.JPG

there is dell workstation adviser..which will guide you.

http://www.dell.com/solutions/advisors/in/en/g_5/Precision-Workstation-Advisor

alouraiga1-VisitorAuthor
1-Visitor
May 24, 2017

Helloo,

Thank you for your answer, but I don't know how to do the modification for config.pro.

I didn't find the file.

23-Emerald III
May 24, 2017

Go to FILE - OPTIONS then configuration editor tab. On the top, this will show you where your config.pro file is. It is simply a text file.

Once you find the file, simply used notepad (or other non-formatting text editor) to add the line to it and then re-open Creo.

alouraiga1-VisitorAuthor
1-Visitor
May 24, 2017

I did't for the first one.

Capture1.PNG

But for the second one they told me access denied.

Capture.PNG

23-Emerald III
May 24, 2017

You only need to add it to one config file.

When you restart Creo, is the performance improved?

If so, this means you have a video card issue, You may want to try the latest video card drivers (remove the line from the config.pro file to test the new drivers).