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msteffke15-Moonstone
15-Moonstone
February 12, 2013
Question

Font size in embedded browser

  • February 12, 2013
  • 13 replies
  • 7227 views
It was a pleasure to meet some of you at the recent TC conferences in
Boston. I have a user who is complaining that the fonts in his embedded
browser windchill are too small. I went to his computer to check and
sure enough they were smaller than normal. This user does not normally
work at my site. Is there some type of option to control these font
sizes in the embedded browser?
Hes using WF5 on a Win7 64 machine, WC 9.1.
Thanks,
Mark Steffke
Engineering System Administrator
The Delfield Company
Manitowoc Foodservice
T 989.775.9215 or 989.773.7981, ext 12484
Integrity, Commitment to Stakeholders, and Passion for Excellence

13 replies

S
ScottPearson1-Visitor
1-Visitor
February 12, 2013
Same font problem here on several workstations, but not all
workstations. We have a mix of Win7 and WinXP workstations. I'm not
certain if the problem is restricted to just one OS or not.



The embedded browser on some workstations allows the user to use
increase the font size using the Control key along with rolling the
mouse wheel.



But on some workstations that technique does nothing (though the
technique does work for those users in other apps on the same
workstation, so it's not a mouse driver issue).



I have seen no resolution to this font issue on the PTC support site nor
in the Forums.



We'll see if this most recent posting yields a solution, but many out
here in Windchill Land are suffering. (Are you listening, PTC?)



Scott Pearson
Senior Designer

CAD System Administrator

S O U T H W E S T R E S E A R C H I N S T I T U T E(r)
Space Science and Engineering Division
Department of Space Systems
6220 Culebra Road, San Antonio, TX 78238
M
msteffke15-MoonstoneAuthor
15-Moonstone
February 12, 2013
Thats what I'm seeing here as well. Nothing seems to increase the font
size. CTRL scroll does nothing.

Mark Steffke
Engineering System Administrator
The Delfield Company
Manitowoc Foodservice
T 989.775.9215 or 989.773.7981, ext 12484
Integrity, Commitment to Stakeholders, and Passion for Excellence

T
TJ12101-Visitor
1-Visitor
October 30, 2019

Use CTRL ++ /Ctrl -- for zoom level on the embedded browser.

Mouse scroll doesn't work.

    B
    bockpa1-Visitor
    1-Visitor
    February 12, 2013
    Try opening Internet Explorer and changing the font size there. "Ctrl
    plus" makes it bigger, "Ctrl minus" makes it smaller, "ctrl zero" resets
    it to normal. Then reopen pro/e. Pro/e uses the same font scaling
    settings as were in I.E.

    Sincerely

    AVOX SYSTEMS
    AIRCRAFT SYSTEMS

    Paul Bock
    Engineering-IT Manager
    225 Erie Street - Lancaster, NY 14086 - USA
      S
      ScottPearson1-Visitor
      1-Visitor
      February 12, 2013
      Our stand-alone IE font settings are having no impact on our Embedded
      Browser font settings.



      In fact, on our problem workstations, the Ctrl + Wheel Scroll works as
      expected. And even at normal 100% view, the stand-alone browser looks
      fine. It is only the Embedded Browser that has the microscopic fonts
      which are unchangeable.



      BTW, "Ctrl plus" and "Ctrl minus" are the same as Ctrl + Wheel Scroll.



      Scott Pearson
      Senior Designer

      CAD System Administrator

      S O U T H W E S T R E S E A R C H I N S T I T U T E(r)
      Space Science and Engineering Division
      Department of Space Systems
      6220 Culebra Road, San Antonio, TX 78238
      S
      21-Topaz I
      STEVEG21-Topaz I
      21-Topaz I
      February 15, 2013
      I have the same problem.

      I have my computer which is Win 7 64 that I can use the ctrl+scroll wheel to change the font size. I got my computer April 2011.

      I have another Win 7 64 at my desk also that the ctrl+scroll wheel does NOT change the font size. This one was originally a Win XP 64. Our IT wiped it and installed Win 7.

      I also tried the ctrl+ and ctrl- on the second computer and that doesn't work as well.

      We have our 9.1 M060 production system and 10.0 M040 test environment. It's the same for both PDMLink versions on each computer. My computer works fine but the other computer does not.

      Steve G
      S
      21-Topaz I
      STEVEG21-Topaz I
      21-Topaz I
      February 18, 2013

      Don't know if anyone saw this but Document CS49015 on PTC's site shows it's fixed in WF4 M230, WF5 M170 and Creo 20.0 M040. Good to knowit's fixed ina build that will not be released for WF4.


      Steve Galayda

      S
      ScottPearson1-Visitor
      1-Visitor
      February 18, 2013
      Good find, Stephen.



      We are on WF4 m210 here and plan to move to Creo 2.0 in about a month so
      we'll see if PTC's stated fix is accurate.



      However, I have only cautious hope since I have seen the symptomatic
      tiny fonts in circumstances beyond those described in the PTC document
      (e.g. not restricted to laptops).



      Time will tell.



      Scott Pearson
      Senior Designer

      CAD System Administrator

      S O U T H W E S T R E S E A R C H I N S T I T U T E(r)
      Space Science and Engineering Division
      Department of Space Systems
      6220 Culebra Road, San Antonio, TX 78238
      R
      RandyJones20-Turquoise
      20-Turquoise
      February 18, 2013
      On 02/18/13 09:33, Stephen Galayda wrote:
      >
      > Don't know if anyone saw this but Document CS49015 on PTC's site shows it's fixed in WF4 M230, WF5
      > M170 and Creo 20.0 M040. Good to know it's fixed in a build that will not be released for WF4.
      >

      According to:


      > Steve Galayda
      >
      >
      > -----End Original Message-----


      --
      ------------------------------------------------------------------------
      Randy Jones
      Systems Administrator
      Great Plains Mfg., Inc.
      1525 E North St
      PO Box 5060
      Salina, KS USA 67401
      email: -
      Phone: 785-823-3276
      Fax: 785-667-2695
      ------------------------------------------------------------------------

      S
      21-Topaz I
      STEVEG21-Topaz I
      21-Topaz I
      February 18, 2013
      Wow. M220 was released Feb 2012 and it out of standard and extended support. Has that ever happened before?

      Thank you Randy for the heads up.

      Steve G
      M
      msteffke15-MoonstoneAuthor
      15-Moonstone
      February 18, 2013
      As an originator of this post, here is some feedback I got from PTC on
      the issue:
      (I'll have you know that when I used "Ignore font sizes', the font size
      in my email (Outlook 2007) all became enlarged so I undid the setting.
      Interesting about the 64/32 java though.


      Hi Mark,



      I saw your recent post and wanted to offer some suggestions.



      First, I assume that you are using the default embedded browser
      (windows_browser_type=ie_in_process), which uses the underlying Internet
      Explorer engine. As an aside, since your platform is 64-bit, this will
      also use IE 64-bit. Microsoft made improvements to their IE9 javascript
      engine, but unfortunately only the 32-bit version. Set
      windows_browser_type=ie_in_sep_process to use IE 32-bit in the embedded
      browser.



      See this Web Browser Comparison for Windchill:





      Besides the Ctrl+MouseWheel approach, Ctrl+ (+ or -) changes zoom using
      keyboard. Ctrl+0 (zero) resets to default.



      Font size can also be affected via Internet Explorer Options.

      Launch standalone browser, go to Internet Options > General tab >
      Accessibility button.

      Enable "Ignore font sizes..." to bypass Windchill style sheets.



      Note that this may cause pages to render with various text overflowing.



      Hope that helps,



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