Import Data Doctor - Commands Greyed Out
Hello,
I am trying to get to grips with IDD in WF4.
I went to Tutorials in the Help Collection and followed the 'Getting Started with Import Data Doctor' link.
There are some files that come with Pro/E, with the appropriate problems embedded in them.
I worked my way through to the part where it says:
After you have determined where the gaps are, by either finding them with the Search Tool or defining them manually, use the following procedure to add wireframe edges to repair them. When you add edges to the wireframe model, and click
　
Close the Gaps
After you have determined where the gaps are, by either finding them with the Search Tool or defining them manually, use the following procedure to add wireframe edges to repair them. When you add edges to the wireframe model, and click
Repair
, the defined wireframe gaps are closed.
1.Click on the Repair Tools toolbar or
Edit > Add to Wireframe
.
2.Click on the Repair Tools toolbar. The Repair dashboard appears. The surfaces that are being repaired are highlighted in the graphics window.
3.Click . The gaps are closed.
The icons shown in the tutorial are greyed out.
IDD is shown as a menu item in the top row of menus.
The IDD icon group shows up when I click the little first aid box icon.
I can't do anything with the IDD icons, because they are grey.
System Information shows IDD is an installed option.
I have asked PTC support and they have looked at my licensing and confirmed that it is OK.
It still doesn't work.
Any ideas why this could be?
Thanks,
John
WF4, M220