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mvossen1-Visitor
1-Visitor
August 25, 2016
Question

License get lost when notebook disconnects from network

  • August 25, 2016
  • 1 reply
  • 2805 views

The case:

the user is in the middle of a Creo session, when he (spontaneously) disconnects his notebook and goes into a meeting.

What is the right behaviour to "save" his license, so he does not loose any work when getting back to work?

Any sugestions? Thanks.

    1 reply

    M
    MartinHanak24-Ruby III
    24-Ruby III
    August 25, 2016

    Hi,

    please do not expect that there is simple universal solution .

    Note:

    I guess that notebook takes Creo license from different computer - license server.

    1.]

    When user disconnects his notebook from network, Creo loses the connection to the license server and in short time (1-3 minutes) reports "lost license".

    If user is saving his work after modification, then everything is OK. In case of "not saving" the result depends on current situation.

    Recommendation for user >>> Save, Save, Save !!!

    2.]

    To be independent on license server, user can borrow a license. In this case connection to the license server is not needed after disconnecting from LAN.

    But ... user must know how to borrow a license.

    Info:

    Windows on notebook must be configured properly to disable DHCP media sense.

    MH

    M
    mvossen1-VisitorAuthor
    1-Visitor
    August 25, 2016

    Hi Martin.

    Thanks for your comment.

    So, even worst: he tooks a second license, when reconnecting to network again, the old one keeps being checked out.

    So, a reliable solution, without borrow (because only available in days) would be, to save the license when leaving the desk for a few minutes and changing to WLAN e.g. but how?

    Beside this: saving is a survival thing, when working with Creo, it always was.

    B
    23-Emerald III
    BenLoosli23-Emerald III
    23-Emerald III
    August 25, 2016

    The user should not take a second license since the first one was dropped by the server due to non-use. You may have to modify the timeout period in the flexnet OPT file to force the license return in a reasonable time.. The default is 7200 seconds or 2 hours.

    Changing from a wireless connection to a wired connection might actually pull a second license since it is 2 different NIC addresses pulling licenses. If the user is frequently moving between wired and wireless connections and use Creo full-time, I would pull a license from the server pool and reassign it to his laptop permanently.

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