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1-Visitor
June 24, 2024
Solved

Opening a commercial Creo file with a student licence

  • June 24, 2024
  • 3 replies
  • 2073 views

Hi! 

 

I'm Johannes, and I'm currently writing my master's thesis on a Creo Parametric project that I developed during an internship at a company with a commercial license in Creo. Now that I have finished the internship and am no longer employed by the company, I still need access to my Creo files for screenshots and dimensions from the assembly. I downloaded the student version of Creo 9 but cannot open the files I created with the commercial licence. Is there any way or workaround to open the commercial files with the student version? Or is there an affordable licence for about 1 or 2 weeks to upgrade my student licence, allowing me to open the CAD files created with the commercial licence?

 

I hope someone can help me!

 

Kind regards Johannes 

Best answer by tbraxton

PTC does have the ability to solve this issue for you. You will need to contact either PTC technical support (you need an account for this) or find a VAR (reseller of PTC products) in your area and consult with them. I would first try to ask for assistance from the company where you created the models if they have an active support maintenance contract with PTC. If they are on maintenance, then they should be able to open a support call with PTC and request that the models be copied and saved in the educational license format.

3 replies

tbraxton
22-Sapphire II
tbraxton22-Sapphire IIAnswer
22-Sapphire II
June 24, 2024

PTC does have the ability to solve this issue for you. You will need to contact either PTC technical support (you need an account for this) or find a VAR (reseller of PTC products) in your area and consult with them. I would first try to ask for assistance from the company where you created the models if they have an active support maintenance contract with PTC. If they are on maintenance, then they should be able to open a support call with PTC and request that the models be copied and saved in the educational license format.

1-Visitor
June 24, 2024

Hello, 

 

thank you very much for the helpful answer. I will try that!

 

Kind regards 

Johannes

Dale_Rosema
23-Emerald III
23-Emerald III
June 24, 2024

As you have learned, you cannot open one type of Creo with the other.

You may want to reach out to PTC to see if they could help you or if you could get a "trial" license.

16-Pearl
July 1, 2024

Hi @JK_11240553 

 

Our university has an academic license, and I was able to open a component that was saved with a commercial license.

23-Emerald III
July 1, 2024

The academic version is different than the student version.

The student version cannot open commercial version files or the reverse.