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Lohbauer1-Visitor
1-Visitor
March 23, 2012
Question

Pro/E license borrowing ethernet failure

  • March 23, 2012
  • 1 reply
  • 1303 views

Morning All,


I have a user running WF 4.0 on a Win 7 laptop. We have a borrow enabled license pack. After the license is borrowed and the laptop is offline; Proe is started thenthe system fails the attempt stating it can't find an ethernet adapter. We have multiple users borrowing licenses frequently and this is a new one for me. Not being deeply hardware savvy I'm looking here first then I'll ask IT to check the laptop.


Has anyone had this ethernet adaptererror after borrowing a license?


TIA


Bob Lohbauer

1 reply

D
davehaigh13-Aquamarine
13-Aquamarine
March 23, 2012
Your going to have to edit the registry in order to fix this. Here's the help information from PTC

Solution Details - TPI 103538
Created Date 07-Jul-2000
Last Updated 29-Dec-2009


Title
When Not Connected to a Network, Windows Machines May Return "HostID" Errors ( -96, -15, -9) for Pro/ ENGINEER and the FLEXnet License Server Due to the Windows Media Sensing Feature.

Description
When disconnected from a network Windows machines may disable certain network cards resulting in licensing errors from Pro/ENGINEER and the PTC License Server.

Pro/ENGINEER may return
error: "(-96) License server host is down or not responding" or error: "(-15) Cannot connect to license server system" if configured to a license server
or
error: "License request failed for feature PROE_Foundation: -9: Invalid host." if configured to a locked license.

FLEXnet License Server error log may contain messages similar to the following:

Error: Wrong hostid on SERVER line for license file: <flexnet loadpoint=">\licensing\license.dat
SERVER line says PTC_HOSTID=00-11-22-AA-BB-CC, hostid is PTC_HOSTID=00-AA-11-BB-22-CC

Resolution
This issue is related to the 'media sensing' feature of Windows 2000 and later (including XP and Vista) and disabling this 'media sensing' feature will resolve the issue.

For more information on 'media sensing' see

2. Locate the following registry subkey: HKEY_LOCAL_MACHINE\System\CurrentControlSet\Services\Tcpip\Parameters

3. Add the following registry entry to the Parameters subkey:
Name: DisableDHCPMediaSense
Data type: REG_DWORD (Boolean)
Value: 1

Note This entry controls the behavior of Media Sensing. By default, Media Sensing events trigger a DHCP client to take an action. For example, when a connect event occurs, the client tries to obtain a lease. When a disconnect event occurs, the client may invalidate the interface and routes. If you set this value data to 1, DHCP clients and non-DHCP clients ignore Media Sensing events.

4. Restart the computer.
Additional Information

***WARNING: PTC will not be responsible for damage done to a computer by incorrectly editing the registry. Using Registry Editor incorrectly can cause serious problems that may necessitate a re-installation of the operating system. Microsoft cannot guarantee that problems resulting from the incorrect use of Registry Editor can be solved. Use Registry Editor at your own risk.

For information about how to edit the registry, view the "Changing Keys And Values" Help topic in Registry Editor (Regedit.exe) or the "Add and Delete Information in the Registry" and "Edit Registry Data" Help topics in Regedt32.exe. Note that you should back up the registry before you edit it and also create an Emergency Repair Disk.
Related Links

See also TPI 147361:
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