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Domen_13083315-Moonstone
15-Moonstone
July 23, 2021
Question

PTC is STOPPING support for USB adapter licensing

  • July 23, 2021
  • 8 replies
  • 43374 views

Hi.

 

I just got news from PTC, that they are STOPPING support for USB adapter (dongle) licensing from versions Creo 7.0.6.0 and Creo 8.0.0.0 forward. This is true for floating and also locked licenses.

Links on PTC eSupport: 

https://www.ptc.com/en/support/article/CS349044

https://www.ptc.com/en/support/article/CS348204

 

I think that this is totally unacceptable. PTC commnuity should know about this and I hope that PTC will hear how many customers this affects.

 

Also what bothers me is, that I had to open support case to learn about this.This should be written on the first page of eSupport.

Or at least this should be the first thing that Jim Heppelmann tells us in his Liveworx 2021 presentation ("Digital Pyshical transformation... And by the way, we are canceling support for USB dongles").😀

 

Kind regards,

Domen

 

 

 

 

 

    8 replies

    B
    23-Emerald III
    BenLoosli23-Emerald III
    23-Emerald III
    July 23, 2021

    Nothing new here. It has been talked about for at least a year.

    What it prevents is users moving the dongle to multiple computers to work.

    I use network licenses so it doesn't have an effect on my company or how we use our licensed PTC products.

    DomenicLaritz
    DomenicLaritz17-Peridot
    17-Peridot
    July 27, 2021

    I also work in a larger company where concurrent licenses are used and so this is not a big issue for me.
    Nevertheless, I know a few independent one-man businesses where USB dongles are used.
    These people usually work in their office on a high-performance workstation, but also have a less powerful notebook because they occasionally need to work on the road and visit their customers.
    Due to the size of these small companies, they do not have the server infrastructure to run a license server, or sometimes the know-how to set one up.
    For them, the removal of USB dongle support will be a bit of a pain.

      T
      T_F16-Pearl
      16-Pearl
      July 27, 2021

      Definitely!

      The price of a floating license vs floating is nearly 3 times!!! For this case in particular how small companies will work? Take the workstation and go to costumers with all hardware? Just work with laptops. Simply impressive!!!! I really deslike this option from PTC

       

        T
        TomazJeras12-Amethyst
        12-Amethyst
        July 27, 2021

        This is extremely bad move from PTC. They just don't care for small companies. It will effect a lot of our customers.

        What to tell them? Something like "Sorry, PTC doesn't give a sh*t about you, switch to Solidworks!".

          T
          T_F16-Pearl
          16-Pearl
          July 27, 2021

          If they took that decision, they should at least reduce the price of licensing! It reduces the mobility, so it's more limited!!!!!!!!

            K
            kerzen10-Marble
            10-Marble
            July 27, 2021

            Again? Same time last year we had same issue. PTC didn't you learn anything from past ? For me as a freelancer this is not acceptable. Same reasons like last year.

            Feels like small companies or like me one man bands are treated as dirt (I believe we are equally worth as big companies)

            PTC PLEASE STOP FULLING AROUND.

            Best Regards

            Klemen

              T
              23-Emerald IV
              TomU23-Emerald IV
              23-Emerald IV
              July 27, 2021

              In all fairness, 'node-locked licenses' are supposed to be just that, 'node-locked'.  They are intended for use on a single computer.  If would seem that by using a removable network adapter (usb based or otherwise) people have been able to get around this limitation and effectively 'float' these node-locked licenses to other computers.  Obviously this is contrary to the intent of the node-locked license, so it seems perfectly reasonable that PTC would want to crack down on this license misuse going forward.

              T
              TomazJeras12-Amethyst
              12-Amethyst
              July 28, 2021

              Sorry TomU, but I don't agree. You are technically correct, but in reality this is just not feasible. Maybe, it would work for two motivated users, but it will soon be a nightmare for three or more. The majority of USB adapters users are one man band or maybe two, who switch license between workstation and laptop.

              B
              23-Emerald III
              BenLoosli23-Emerald III
              23-Emerald III
              July 28, 2021

              It is the abuse of the 'node-locked' license that has led PTC to stop support for the USB dongle as the license file repository. If you have a new bundle, they come with a home-use license that can be installed on your laptop while leaving the main license on your workstation. I realize that this is only with a subscription, so you may need to upgrade your licenses.

               

              #PROE_DesignEssH 2 Creo Design Essentials Home Use Creo 7.0 Lic
              #PROE_DesignAdv   3 Creo Design Advanced Creo         7.0            Flt Lic
              #PROE_DesignAdvP 1 Creo Design Advanced Plus Creo 7.0            Flt Lic

               

                T
                T_F16-Pearl
                16-Pearl
                July 27, 2021

                Is it possible to borrow a nodelock license?

                T
                23-Emerald IV
                TomU23-Emerald IV
                23-Emerald IV
                July 27, 2021

                No.  Borrowing is a function of a license server.  Node locked just use a static text file.

                T
                T_F16-Pearl
                16-Pearl
                July 27, 2021

                I can understand your point of view of being node locked. but How can I visit my costumers once on while with my laptop, if I have my node locked license attached to my workstation?

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