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May 5, 2011
Question

Wildfire 5 - CE Pro hangs when exiting

  • May 5, 2011
  • 4 replies
  • 885 views

I'm playing with WIldfire 5 M070 (CE Pro) and have one odd problem.


It won't exit on a Windows 7 system (x64).


I get the prompt to exit. (either from the close button or File > Exit)
Next, the graphics area and browser go black.
Then it hangs.
I can't move or minimize the window, or anything else.


All I can do is kill it from the task manager.


No problem on Win XP (x32 or x64).
And I never had this problem with Wildfire 3 (never used WF4).


Gerry

    4 replies

    May 6, 2011

    P.S. I have tried chaning the graphics to win32_gdi and also disabled the Windows Aero interface.
    No impact.
    I also tried a session where I did nothing but start up CE Pro and exit. Same thins
    And I tried the lastest build (M080) with a fresh install. Same problem.


    Gerry



    In Reply to Gerry Champoux:



    I'm playing with WIldfire 5 M070 (CE Pro) and have one odd problem.


    It won't exit on a Windows 7 system (x64).


    I get the prompt to exit. (either from the close button or File > Exit)
    Next, the graphics area and browser go black.
    Then it hangs.
    I can't move or minimize the window, or anything else.


    All I can do is kill it from the task manager.


    No problem on Win XP (x32 or x64).
    And I never had this problem with Wildfire 3 (never used WF4).


    May 6, 2011

    Thanks to all that replied.


    I finally figured it out.
    We launch Pro/E from a batch file that sets up environment variables and such.
    The last line of the batch file is: C:\ptc\wildfire\bin\proe.exe C:\ptc\wildfire\bin\wildfire.pcf
    This was working fine with WIldfire 3, but introduce the non-exit issue in Widlfire 5.


    To address the problem, I had to use the start command:
    start /b /i C:\ptc\wildfire\bin\proe.exe C:\ptc\wildfire\bin\wildfire.pcf


    Don't ask how I figured it out. It was was all trial and error.
    I suspect that the Name Service (nmsd.exe) had something to do with it.


    Gerry



    In Reply to Gerry Champoux:



    I'm playing with WIldfire 5 M070 (CE Pro) and have one odd problem.


    It won't exit on a Windows 7 system (x64).


    I get the prompt to exit. (either from the close button or File > Exit)
    Next, the graphics area and browser go black.
    Then it hangs.
    I can't move or minimize the window, or anything else.


    All I can do is kill it from the task manager.


    No problem on Win XP (x32 or x64).
    And I never had this problem with Wildfire 3 (never used WF4).


    May 6, 2011

    Sorry. I meant .psf (not .pcf)

    In Reply to Gerry Champoux:



    Thanks to all that replied.


    I finally figured it out.
    We launch Pro/E from a batch file that sets up environment variables and such.
    The last line of the batch file is: C:\ptc\wildfire\bin\proe.exe C:\ptc\wildfire\bin\wildfire.pcf
    This was working fine with WIldfire 3, but introduce the non-exit issue in Widlfire 5.


    To address the problem, I had to use the start command:
    start /b /i C:\ptc\wildfire\bin\proe.exe C:\ptc\wildfire\bin\wildfire.pcf


    Don't ask how I figured it out. It was was all trial and error.
    I suspect that the Name Service (nmsd.exe) had something to do with it.


    Gerry



    In Reply to Gerry Champoux:



    I'm playing with WIldfire 5 M070 (CE Pro) and have one odd problem.


    It won't exit on a Windows 7 system (x64).


    I get the prompt to exit. (either from the close button or File > Exit)
    Next, the graphics area and browser go black.
    Then it hangs.
    I can't move or minimize the window, or anything else.


    All I can do is kill it from the task manager.


    No problem on Win XP (x32 or x64).
    And I never had this problem with Wildfire 3 (never used WF4).



    1-Visitor
    May 9, 2011

    I think this may be a PTC/User first...


    Topic introduced by: Gerry


    Question posed by: Gerry


    Question further clarified by: Gerry


    Question answered by: Gerry


    Answer corrected by: Gerry


    Gratitude extended by: Gerry.



    🐵