Which Host ID to use when there is no Ethernet port?

Question

Hello,my new laptop doesn't have an ethernet plug with its own Physical address, and depending on where I work I plug it into different docking stations which have an ethernet plug and their own physical address.I have a nodelock license, so which Host ID should I enter into the licensing page?Right now I'm at the office plugged into a docking station, and cmd-ipconfig shows my host id is 30-13-8B-EF-C2-A9.When I start the Creo installer it shows the same host id. So I get a license file for this host id, load the file in the License window, and I get a Not suitable error.I contacted PTC licensing support and the seem to be clueless on this issue, any ideas or possible solutions?Thank you!Guido

idrive101 · Accepted Answer

Issue fixed.A second 45-minute call with support walked me through disabling the lmadmin_ptc service, loading the license with lmtools and starting the Flexnet_ptc service.Definitely not an easy procedure, it would be a good idea for PTC to implement an easier licensing process.

AndyPoulsen · Answer

Is there another host ID listed when you use ipconfig /all? If there is one for your wifi adapter, you should be able to use it.

Is the one you used above listed as virtual? (such as with a VPN or a "Virtual Ethernet Adapter" or something like that?) I believe the license server software won't let you use virtual adapters.

One other option (though not as convenient) is to purchase a USB ethernet adapter dongle and use its ID for the licenses. I have done that in the past when I needed to temporarily run my software on a guest machine. It worked just fine (though I did have the dongle to worry about, which was a little bit annoying).

I hope this helps! Let me know how it goes!

andy

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