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idrive10110-Marble
10-Marble
September 9, 2024
Solved

Which Host ID to use when there is no Ethernet port?

Hello,

my new laptop doesn't have an ethernet plug with its own Physical address, and depending on where I work I plug it into different docking stations which have an ethernet plug and their own physical address.
I have a nodelock license, so which Host ID should I enter into the licensing page?

Right now I'm at the office plugged into a docking station, and cmd-ipconfig shows my host id is 30-13-8B-EF-C2-A9.
When I start the Creo installer it shows the same host id. So I get a license file for this host id, load the file in the License window, and I get a Not suitable error.

I contacted PTC licensing support and the seem to be clueless on this issue, any ideas or possible solutions?

Thank you!

Guido

 

idrive101Answer
10-Marble
September 16, 2024

Issue fixed.

A second 45-minute call with support walked me through disabling the lmadmin_ptc service, loading the license with lmtools and starting the Flexnet_ptc service.

Definitely not an easy procedure, it would be a good idea for PTC to implement an easier licensing process.

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7 replies

AndyPoulsen12-Amethyst
12-Amethyst
September 9, 2024

Is there another host ID listed when you use ipconfig /all?  If there is one for your wifi adapter, you should be able to use it.

 

Is the one you used above listed as virtual? (such as with a VPN or a "Virtual Ethernet Adapter" or something like that?) I believe the license server software  won't let you use virtual adapters.

 

One other option (though not as convenient) is to purchase a USB ethernet adapter dongle and use its ID for the licenses. I have done that in the past when I needed to temporarily run my software on a guest machine. It worked just fine (though I did have the dongle to worry about, which was a little bit annoying).

 

I hope this helps! Let me know how it goes!

 

andy

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BenLoosli23-Emerald III
23-Emerald III
September 10, 2024

I think PTC has stopped supporting dongle-based IP addresses as it violates their definition of node-locked.

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AndyPoulsen12-Amethyst
12-Amethyst
September 10, 2024

I believe you are correct that the MSU dongle (serial-port connection) is no longer supported. PTC may also not support the USB-based ethernet adapters, though the last I heard (and haven't tested it recently) those devices still worked. I don't know if the license server can differentiate between a USB-based adapter and any other ethernet port (whether on the motherboard or a card).

 

Probably worth a try, though!

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