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J
JensN.1-Visitor
1-Visitor
September 3, 2015
Question

CLIReference as CHM-File doesnt work.

  • September 3, 2015
  • 3 replies
  • 10503 views

Hi @all,

since 10.7 some reference-documents has changed from pdf-format to chm-format. But the new documents arent usable in our environment, because they want to have a connection to the internet, which isnt allowed at the most departments. Are there any old-fashioned pdf-files anywhere? Or could the new chm-files changed to a pure-offline-version?

cheers, Jens

      3 replies

      Rocko
      Rocko19-Tanzanite
      19-Tanzanite
      September 9, 2015

      I didn't have the problem, but since I prefer PDF, I used some freely available CHM2PDF converter tool to generate a PDF.

        J
        JensN.1-VisitorAuthor
        1-Visitor
        September 9, 2015

        That was one of my ideas also, but if i use an offline-converter (here at my desktop), it will generate an empty PDF. So i used an online-converter, but this generates unfortunately a PDF without a table of content.

        cheers, Jens

          Rocko
          Rocko19-Tanzanite
          19-Tanzanite
          September 9, 2015

          Try this one:

          calibre - E-book management

          IIRC it was the one I used, but I can't find it on my machine anymore.

            K
            KaelLizak16-Pearl
            16-Pearl
            November 2, 2015

            Jens-Uwe Nixdorf‌,

            Did you end up finding a tool which converted the .chm appropriately to a .pdf with a table of contents?

            Regards,
            Kael

              L
              LLawton16-Pearl
              16-Pearl
              September 21, 2016

              Hello Kael,

              I'm confused: I'm trying to view the "IntegrityCLIReference_10_9.chm" file I downloaded with the extra documentation but I get nothing (screenshot below). This is the only Community exchange I could find on the subject. Internet connection is not an issue for me.

              Is the file "IntegrityCLIReference_10_9.chm" supposed to be usable out of the box?

              1) If yes, what am I missing?

              2) If no, why is PTC delivering a documentation file that requires extra work? Does someone have an already transformed file that could be shared?

              I did find the "isman.chm" file in my client's etc folder, but that only adds to the mystery: why two files and what are the differences?

              CHM doesnt work.png

              Thanks.

                J
                JensN.1-VisitorAuthor
                1-Visitor
                September 23, 2016

                Hi,

                still the same here. Didn't get any usable helpfile since 10.7. Kael Lizak‌‌‌: Sorry for not answering your post from last year, i got lost to do it somehow...

                I used some of these chm-2-pdf-converters, but didnt get any really usefull result. The best result was a document with the complete information, but without any structure, index, table of contents and so on...

                kind regards, Jens

                  J
                  JensN.1-VisitorAuthor
                  1-Visitor
                  February 17, 2017

                  Hi all,

                  just looked at the documentation for Integrity 11.0 (downloadable vie the PTC-Support-Portal), and it still contains a broken helpfile for the CLI-reference. I decompressed it and looked into the *.hhc and *.hhk-File, which probably should hold the html structure for the helpfile. At least in other chm-files from other software this is the case. One of these files doesn't hold any structure-information, so maybe this is the problem.

                  But another information is available in these files in it's rudimental html structure:

                    <HEAD>

                    <meta name="GENERATOR" content="Epic Html Help 5.0, Arbortext Inc.">

                    <!-- Sitemap 1.0 -->

                    </HEAD>

                  So it seems that another PTC-product, the "EPIC Html Help 5.0, Arbortext Inc" makes an EPIC Fail...

                  This problem still exists since severel years (at least since Integrity 10.7), and PTC doesnt seem to be capable to deliver this little peace of quality. It's a shame. If even such a small problem couldn't get a proper solution, what do you think will i believe what PTC will do with big problems? And for sure: i didnt see this as my duty to give this to the PTC Support. This is the job of the QA-team of PTC, which should scan this area in a regular manner.

                  kind regards, Jens

                    J
                    JensN.1-VisitorAuthor
                    1-Visitor
                    February 17, 2017

                    A colleague of mine told me, that the CHM-file is working correctly when the file is located at a local drive, but it doesn't if it is located at a network share. Nevertheless i still have the same opinion as i stated in my last post.

                    kind regards, Jens

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