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mcrumpler-21-Visitor
1-Visitor
July 26, 2016
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How to see history of dropped member or subproject?

  • July 26, 2016
  • 1 reply
  • 3843 views

Hello,

I've had an issue of members and/or subprojects getting dropped from active projects. I've searched everywhere I could think to, but I can't figure out how to see who (which user) dropped the members/subprojects. Is there a way to do this? CLI or through the gui, either works. TIA

      Best answer by skamaraj

      Hello Matthew,

      Its not possible to see who dropped the particular sub project or member. The only way is by looking into "Database log".

      May be you could suggest project users to make the "Changepackage" as a mandatory one. This will helps to identify who dropped via the changepackage entry.

      Note:

      If the member is not available in project, its not possible to use CLI command.

      You could restore the dropped member from archive and project from "Add subproject" option.

      Regards,

      Sathish

      1 reply

      S
      skamaraj11-GarnetAnswer
      11-Garnet
      July 27, 2016

      Hello Matthew,

      Its not possible to see who dropped the particular sub project or member. The only way is by looking into "Database log".

      May be you could suggest project users to make the "Changepackage" as a mandatory one. This will helps to identify who dropped via the changepackage entry.

      Note:

      If the member is not available in project, its not possible to use CLI command.

      You could restore the dropped member from archive and project from "Add subproject" option.

      Regards,

      Sathish

        M
        mcrumpler-21-VisitorAuthor
        1-Visitor
        July 27, 2016

        Thank you for your response. That is unfortunate that a source integrity software doesn't track something as important as dropped members and sub projects. Is there a way to request this feature in the next release?

        Also, and this may seem like a stupid question, but how can I access the database log file. I assume that would live on the server, but is there a general location and/or name for that file? (example: serveraddress/logs/database.log) 

          S
          skamaraj11-Garnet
          11-Garnet
          July 28, 2016

          Hello Matthew,

          With the database.log you could able to extract the information specified. But as far I know, you require PTC support for analyzing it first time. Moreover it will have dump of data, so my request is please dont spend time in analyzing this, as the issue is not that much crtical.

          The database.log shall be available in Database server. But again it requires PTC support to analyze, and also you need approximate time frame when the "Drop" event handled.

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