Skip to main content
E
edssysad3-Newcomer
3-Newcomer
December 18, 2025
Question

his fatal error coming frequently(4-5 times in a day) while working in drawings.

  • December 18, 2025
  • 2 replies
  • 160 views
I am using Creo Parametric Release 5.0 and Datecode5.0.0.0

we are facing issue for Creo This fatal error coming frequently(4-5 times in a day) while working in drawings.

Here are the errors that I faced
Fatal error coming frequently(4-5 times in a day) while working in drawings.

2 replies

M
MikeBennett16-Pearl
16-Pearl
December 30, 2025

Hi @edssysad ,

 

For crashes, you can start with the Creo Stability Troubleshooter.

If this can be reproduced on a release which is currently under support, you can report it as a case to Technical Support and provide any traceback.log files that result from the fatal errors.

 

Hope this gets you started,

Michael

V
vnamboodheriCommunity Manager
Community Manager
January 1, 2026

Hello @edssysad, 

 

It looks like you have a response from a community expert. If it helped you solve your question please mark the reply as the Accepted Solution. 
Of course, if you have more to share on your issue, please let the Community know so other community members can continue to help you.

Thanks,
Vivek N.
Community Moderation Team.

E
edssysad3-NewcomerAuthor
3-Newcomer
January 2, 2026

Hi Vivek,

We are facing same issue, can you please let me know your available time to connect in teams.

Thanks & Regards

Prabhakar.Ch

M: +91-8008304465


Internal - General Use

V
vnamboodheriCommunity Manager
Community Manager
January 2, 2026

Hello @edssysad,

 

Thanks for your response!
 

Just to clarify, the PTC Community is a public forum, and we handle questions and discussions openly within the community threads so that other users can benefit from the shared knowledge.
Please note that direct 1:1 support sessions (including Teams meetings) are not arranged through Community posts.

If you need help with the same issue, please share the following here in the thread:

  • A clear description of the issue
  • Any error messages or screenshots

With this information, the community members and PTC experts will be able to better guide you.
 

If you require private technical support, please open a case through the PTC Support Portal, and our support team will assist you directly.

Thanks for understanding, and we look forward to helping you here in the Community.
 

Best Regards,

Vivek N
Community Moderation Team

Terms & ConditionsCookie settingsAccessibility statement