In V2.2.1.3, the Review Hub has a wrong base url

[JR_12222956]

Due to some reasons, our Codebeamer has separate internal and external network access addresses. After our Codebeamer was upgraded to V2.2.1.3, when we open the Review Hub, it consistently points to the internal network address and cannot adapt according to the browser's domain name. In the previous version V2.1.0.0, this issue did not exist. How can we make the Review Hub's address change dynamically?

[Catalina]

Hi @JR_12222956 

Thank you for your question. 

Your post appears well documented but has not yet received any response. I am replying to raise awareness. Hopefully, another community member will be able to help.

Also, feel free to add any additional information you think might be relevant. It sometimes helps to have screenshots to better understand what you are trying to do.

Best regards,

[tymorrow]

Hi @JR_12222956 ,

Codebeamer 2.2 and onward feature a newly upgraded ReviewHub which leverages the Angular UI previously used for Codebeamer-X. Behind the scenes, this new UI references different functions and settings of the Codebeamer server than the legacy version.

In the 2.2 series specifically, the URL is actually set under System Admin -> Outgoing Email Connection. Please review the following article:

https://www.ptc.com/en/support/article/CS423575

Please let us know if this helps.

Thank you,

Tyler

PTC Technical Support

[vnamboodheri]

Hello @JR_12222956,

It looks like you have a response from a community member. If it helped you solve your question please mark the reply as the Accepted Solution. 
Of course, if you have more to share on your issue, please let the Community know so other community members can continue to help you.

Thanks,
Vivek N.
Community Moderation Team.