Skip to main content
I
ileviathan1-Visitor
1-Visitor
September 20, 2016
Solved

Transfer our Mathcad license to another computer in the office

  • September 20, 2016
  • 3 replies
  • 4368 views

We are trying to transfer our Mathcad license to another computer in the office.

We have succeeded to get a CPU ID as appears in the attaached snapshot.

Please assist us on how should we complete the licesnse transfer procedure from this point.

Thanks in advance,

Eyal Cohen,

eviathan Engineers.

Best answer by VladimirN

Choose any from proposed list.

3 replies

M
MartinHanak24-Ruby III
24-Ruby III
September 20, 2016

Hi,

please answer following questions.

How did you buy Mathcad ?

What Mathcad version did you buy ?

What license did you buy - locked or floating ?

MH

V
24-Ruby III
VladimirN24-Ruby III
24-Ruby III
September 20, 2016

To transfer a license file use "Reconfigure Software Licenses" option on PTC's site, here: http://www.ptc.com/appserver/lm/rsl/reconfig.jsp.When creating a request for a new license, you must specify the new MAC-address (from a new PC): MAC adress Reader - unique computer identification

I
ileviathan1-VisitorAuthor
1-Visitor
September 21, 2016

Thanks for the advice.

We have succeeded to enter the MAC address of the "Source", and now we're asked to create a new server.

But in addition to the new MAC address (which we have extracted already),

there are Manufacturer and Platform fiels to fill in, but "Intel" does not appear there.

What should we fill in those fields?

V
24-Ruby III
VladimirN24-Ruby IIIAnswer
24-Ruby III
September 21, 2016

Choose any from proposed list.

R
RichardJ19-Tanzanite
19-Tanzanite
September 20, 2016

You don't need a CPU ID, you need the MAC ID of the primary network adapter. The do as Vladimir says.

I
ileviathan1-VisitorAuthor
1-Visitor
September 22, 2016

Martin, Vladimir and Richard: Thank you all for your help!

Case solved!

Terms & ConditionsAccessibility statement