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JeffreyPardijs4-Participant
4-Participant
January 7, 2025
Question

Modeling 20.7 freezes after dragging .mi drawing into Annotation

  • January 7, 2025
  • 3 replies
  • 836 views

Hello everyone,

 

My colleague has a problem with Creo Elements Direct Modeling 20.7.0.0.

When he tries to drag a .mi drawing from the fileexplorer into Annotation he get's a notification that says "checking the data" and the program freezes.

He is the only one in our team that is experiencing this problem. 

Opening drawings by using "file - open" does work.

The computer has had a fresh windows 11 installation but the problem still occures.

We work with just the basic version of Creo. So no modelmanager or whatsoever. 

 

Is there anyone that knows how to fix this?

 

My sincerely.

3 replies

V
vnamboodheriCommunity Manager
Community Manager
January 10, 2025

Hi @JeffreyPardijs,

Thank you for your question. 

Your post has not yet received any response. I am replying to raise awareness. Hopefully, another community member will be able to help.

Also, feel free to add any additional information you think might be relevant. It sometimes helps to have screenshots to better understand what you are trying to do.

 

Regards,

Vivek N
Community Moderation Team.

K
kurt6512-Amethyst
12-Amethyst
January 10, 2025

Hi,  

1. Check if a current graphics driver is installed.

2. If you have a notebook with an onboard graphics card, this could be the cause. Use a dedicated graphics card and disable the onboard card.

3. Try using the environment variable GRAPHICS_LIBRARY_GDI=1 (or 0).

    V
    vnamboodheriCommunity Manager
    Community Manager
    January 14, 2025

    Hello @JeffreyPardijs, 

     

    It looks like you have a response from a community member. If it helped you solve your question please mark the reply as the Accepted Solution. 

    Of course, if you have more to share on your issue, please let the Community know so other community members can continue to help you.

    Thanks,
    Vivek N.
    Community Moderation Team.

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