Hi I am trying to install Creo 4.0 and am following the instructions carefully. Now when I am asked to put in the product key/code I put in the given code but it keeps coming up error. I have restored my laptop twice and the same thing comes up!! I need HELP!
I guess that your invalid license file is empty. Same problem is described in https://community.ptc.com/t5/PTC-Academic-Program-Discussions/Creo-Parametric-Error/td-p/483986
Please open Command Prompt window, launch ipconfig /all > ip.txt command and upload ip.txt file. Maybe you have the same problem as cevallga user. I checked his ip.txt file and suggested him to disable disconnected network cards.
I case that installer returns Error message, users usually receive license file via email. This license file can be saved onto the disk and mention in Source field in installer window (Product code is not entered in this case).
I just deleted the old License File because it was empty as you said. After that i tried to do the Licensing again by clicking setup.exe and enter the code BK410705EDSTUDENTUNICL and then it was successfully and i could click on finish. But when i start the same error Message comes again. I checked the license file and it was not empty.
License request failed for feature.
Invalid feature name: [FEATURE_NAME]
my suggestion is:
Thanks for your reply. I will do that and report if it works or not.
Btw is there a possibility to uninstall all creo items in one step or do i have to uninstall every single item?
i got the same error -
License request failed for feature
Invalid feature name: [FEATURE_NAME] - what the heck dose that mean ?
as far as i know it installed the licence file fine ...
where is the support over here ?