Licensing Error Creo 7.0.2.0

[TZ_9789274]

I'm trying to download, install, and use the student version of creo parametric. I successfully downloaded it 3 times now but each time had an error "0x06000012" when trying to run the software each time. I deleted everything again to try and resintall but now I'm getting a license issue. I'm trying to use Creo 7.0.2.0, with the license code BK700908EDSTUDENTEDUNI and when I hit install licensing it says "Error!"

[VipulT]

Hi @TZ_9789274

For error 0x6000012 

• Uninstall PTC Quality Agent from Control Panel > Programs and Features
• Re-install the PTC Quality Agent using qualityagent_64.msi file from install > addon folder from the downloaded cd image.

I hope this helps.

Thanks,

Vipul

[VladimirN]

A similar issue: https://community.ptc.com/t5/System-Administration/Creo-4-0-mistake-0x06000012/m-p/484701