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NC_100802313-Newcomer
3-Newcomer
June 4, 2025
Solved

Lizenzidentifikation Error

 

 

Hey,

 

Ich wollte meine Studenten Lizens aktuallisieren und habe es versucht über die automatische aktualisierung zu machen, was mir die Fehlermeldung: Kunde nicht verifiziert gibt. (sehe Anhang 1).

1.jpg

 

darauf hin habe ich versucht über die Installationsassistent die Lizenz neu zu laden und beim eingeben meines Benutzer und Passwort, kommt ein Fehler. (sehe anhang 2)

2.jpg

MartinHanakAnswer
24-Ruby III
June 4, 2025

Hi,

you can request license file via email. Please read https://community.ptc.com/t5/PTC-Education-Forum/Creo-Parametric-9-0-Student-Edition-Licence-error/m-p/897846 discussion.

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2 replies

MartinHanak24-Ruby IIIAnswer
24-Ruby III
June 4, 2025

Hi,

you can request license file via email. Please read https://community.ptc.com/t5/PTC-Education-Forum/Creo-Parametric-9-0-Student-Edition-Licence-error/m-p/897846 discussion.

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vnamboodheriCommunity Manager
Community Moderator
June 9, 2025

Hello @NC_10080231, 

 

It looks like you have a response from a community user. If it helped to answer your question, please mark the reply as the Accepted Solution. 
Of course, if you have more to share on your issue, please let the Community know so other community members can continue to help you.

Thanks,
Vivek N.
Community Moderation Team.

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