Hi!I have some difficulties renewing my student licence for Creo 7.0.2.0. When I try renewing it, it says my account is not verified ("Client non vérifié"), as shown in joint screenshot.I tried solving my problem following the diverse steps described in this post :Renewing my password (I was careful not to use any special characters and only used a-b and 0-9).Removing the existing licence from C:\ProgramData\PTC\Licensing and reinstalling the licence through the setup.exe from the installation folder. (In this case, it gives me an error but no information on it)Uninstalling everything from PTC and reinstalling it.Using the reconfigure.exe file from C:\Program Files\PTC\Creo 7.0.2.0\Parametric\bin.Is it a known problem? Is there an easy solve to it? Best regards,Lionel

Hi,you can try following if you use one of following Creo 7.0 product codes.K-12 students can use Product code BE700908EDSTUDENTEDK12University students can use Product code BK700908EDSTUDENTEDUNI download Creo 9.0download and read https://apps.ptc.com/schools/references/install_creo9_schools_standard.pdf and https://apps.ptc.com/schools/references/install_creo9_unistudent_standard.pdfinstall Creo 9.0 ... if successfull then installation creates license file in C:\ProgramData\PTC\Licensing directoryinstall Creo 7.0 ... do not enter product code, instead of it enter the path to Creo 9.0 license file in Source field

L

LB_8961947

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PTC Creo 7.0 Student edition renewal

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Hi!

I have some difficulties renewing my student licence for Creo 7.0.2.0. When I try renewing it, it says my account is not verified ("Client non vérifié"), as shown in joint screenshot.

I tried solving my problem following the diverse steps described in this post :

Renewing my password (I was careful not to use any special characters and only used a-b and 0-9).
Removing the existing licence from C:\ProgramData\PTC\Licensing and reinstalling the licence through the setup.exe from the installation folder. (In this case, it gives me an error but no information on it)
Uninstalling everything from PTC and reinstalling it.
Using the reconfigure.exe file from C:\Program Files\PTC\Creo 7.0.2.0\Parametric\bin.

Is it a known problem? Is there an easy solve to it?

Best regards,

Lionel

Creo Student Edition

M

MartinHanakAnswer

24-Ruby III

Hi,

you can try following if you use one of following Creo 7.0 product codes.

K-12 students can use Product code BE700908EDSTUDENTEDK12
University students can use Product code BK700908EDSTUDENTEDUNI

download Creo 9.0
download and read https://apps.ptc.com/schools/references/install_creo9_schools_standard.pdf and https://apps.ptc.com/schools/references/install_creo9_unistudent_standard.pdf
install Creo 9.0 ... if successfull then installation creates license file in C:\ProgramData\PTC\Licensing directory
install Creo 7.0 ... do not enter product code, instead of it enter the path to Creo 9.0 license file in Source field

M

MartinHanak

Answer

24-Ruby III

Hi,

you can try following if you use one of following Creo 7.0 product codes.

K-12 students can use Product code BE700908EDSTUDENTEDK12
University students can use Product code BK700908EDSTUDENTEDUNI

download Creo 9.0
download and read https://apps.ptc.com/schools/references/install_creo9_schools_standard.pdf and https://apps.ptc.com/schools/references/install_creo9_unistudent_standard.pdf
install Creo 9.0 ... if successfull then installation creates license file in C:\ProgramData\PTC\Licensing directory
install Creo 7.0 ... do not enter product code, instead of it enter the path to Creo 9.0 license file in Source field

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