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15-Moonstone
January 13, 2021
Question

Error "Conversion Failed, Conversion aborted.." while converting legacy Mathcad worksheet to Prime

  • January 13, 2021
  • 1 reply
  • 4093 views

Issue:

  • Error Conversion Failed, Conversion aborted.. while trying to convert any legacy Mathcad worksheet
  • Getting error Conversion Failed, Conversion aborted.. while trying to convert Mathcad worksheet
  • Converter crashes

Cause:

  • In-complete or issues with Mathcad Prime installation
  • Converter not registered with Windows

Resolution:

  • Uninstall and Re-install Mathcad Prime
  • Run the setup.exe using Right Mouse Button Option "Run as administrator" on Windows 7, Windows 8 and Windows 10 machines

1 reply

23-Emerald IV
February 22, 2023

You can add another potential cause:

The filename contains a character that the converter doesn't like, such as '#'....

(See https://community.ptc.com/t5/Mathcad/Error-Converting-file-from-version-15-to-Prime-8/m-p/857766#M205277 )

 

Luc

Community Manager
February 23, 2023

Hi LucMeekes,

 

Yes, you are correct; I will have this message passed to our technical team and have the article updated. 

 

Thanks for your input 

 

Regards,

Anurag

23-Emerald IV
February 23, 2023

Better still, your technical team makes sure that file name characters accepted by Windows do NOT cause (such silly, unnecessary) errors in Prime and/or its converter.

 

Success!
Luc