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Vuforia Studio Failed to authorize experience server

Regular Member

Vuforia Studio Failed to authorize experience server

Hello,

 

I am getting an error when attempting to validate the Experience Server in Vuforia Studio.

 

Any suggestions?

 

See below.

 

vuforia.PNG

2 REPLIES 2

Re: Vuforia Studio Failed to authorize experience server

Hello,

 

Can you type your ES server address in the url of web browser and reload?

https://0675cbeab33b2654.studio-trial.vuforia.io

 

When I did it, I received HTTP 404 reply from ES server and it proves no typo in the specified address.

DDD.jpg

Another thing that you can try is, enable debug logging of Vuforia Studio and check the log output.

You can go to "Settings" menu from ... icon on right top of Studio home "http://localhost:3000/home". In Settings, check "Enable debug logging" and retry validation.

studio.log should be in "[User Home]\Documents\VuforiaStudio" or you can show the log from Vuforia Studio Window(launcher? I don't know how we call it).

 

Re: Vuforia Studio Failed to authorize experience server

Hello,

 

It seems the server as in this previous thread :

https://community.ptc.com/t5/Studio/Vuforia-Studio-Experience-Server-Failed-to-Authorize/td-p/594172

 

Solution provided in it.

 

Best regards,

Samuel