Skip to main content

2 replies

avillanueva
23-Emerald I
23-Emerald I
February 26, 2025

Something appears wrong. That link brings me back here. I have seen this before with this site so admins might want to take a look. Here is the right link:

https://community.ptc.com/t5/Windchill/Got-an-error-while-installing-Windchill-11-on-Windows-7/m-p/293732

Can you share the logs? Strip out any identifiable details first.

16-Pearl
February 27, 2025

If you get the same error as https://community.ptc.com/t5/Windchill/Got-an-error-while-installing-Windchill-11-on-Windows-7/m-p/293732, provide the OCU_Ptcinstall.log here, it will provide the reason why OCU failed to install.